Ji Young Hwang

Order Taking: Accurately take food and beverage orders, ensuring any special requests or dietary restrictions are noted.

Food Serving: Server food and beverages promptly and courteously, ensuring proper presentation and temperature.

Table Maintenance: Monitor and maintain cleanliness of tables and dining area, clearing and resetting tables as needed.

Team working: Coordinate with kitchen staff and fellow servers to ensure timely and accurate delivery of orders.

Conflict Management: Resolve conflicts by listening to guest concerns and providing appropriate solutions to enhance their dining experience.

Customer service: Greet customers warmly, take accurate orders, and answer any questions about the menu.

Order Processing: Efficiently process orders using the poing-of-sale (POS) system, ensuring accuracy and speed.

Cash Handling: Handle cash, credit, debit transactions, providing correct change and receipts.

Cleanliness: Maintain cleanliness of the front counter, dining area, and restrooms, following health and safety guidelines.

Team Collaboration: Work collaboratively with kitchen staff and other team members to ensure smooth operations.

Problem Solving: Address and resolve customer complaints or issues promptly and professionally.