JIYA RANI

• Set positive tone for entire dining experience as first point of contact for incoming guests
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner
• Explained menu items and suggested appropriate options for food allergy concerns
• Maintained clean and organized dining areas to uphold restaurant hygiene standards

Managed communication channels by booking clients' appointments.

Proposes treatments and innovative styles to enhance clients' facial features.

Executed brow lamination, tinting, and various facials for enhanced symmetry.

Expertise in sculpting eyebrows and performing body waxing.

• Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base
• Educated clients on proper skin care techniques and ideal products suitable to needs
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments
• Answered phone calls and emails to schedule client appointments
• Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair
• Suggested treatments and styles to suit customer appearance and fashion choices
• Applied makeup to clients for special occasions to meet requirements