Jiya Narang
6125 Eldorado avenue, Niagara Falls,ON
Summary
Driven professional with a track record of enhancing customer experience at Grand Palki Hotel, adept in customer service and problem-solving. Excelled in teamwork and collaboration, significantly contributing to a welcoming environment. Skilled in time management, consistently ensuring efficient operations and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
7 Eleven Store
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front Desk Receptionist
Grand Palki Hotel
02.2021 - 03.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at front desk.
Home Baker
Part Time
04.2021 - 01.2023
- Collaborated with clients to design custom cakes for weddings, birthdays, anniversaries, and other events that exceeded expectations in both taste and appearance.
- Developed unique recipes that catered to client tastes and preferences, resulting in a diverse product offering with strong appeal.
- Conducted regular quality control checks on products, ensuring consistency in taste and presentation for each order fulfilled.
- Demonstrated excellent time management skills by juggling multiple orders simultaneously without sacrificing quality or timeliness.
Education
Hospitality And Tourism Management
Niagara College
Niagara-on-the-Lake, ON04.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Sales Associate
7 Eleven Store
09.2023 - Current
Home Baker
Part Time
04.2021 - 01.2023
Front Desk Receptionist
Grand Palki Hotel
02.2021 - 03.2023
Hospitality And Tourism Management
Niagara College
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