Jiwoo Kim
Vancouver,BC
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Barista
Railtown Cafe
01.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
Sales Associate
Nike
01.2023 - 09.2023
- Answered customer questions about sizing, accessories, and merchandise care.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Receptionist
Pilates Studio
06.2022 - 01.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Barista
Cafe A Twosome Place
01.2019 - 01.2020
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Server
VIPS
07.2016 - 05.2017
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Education
Associate of Arts - Aviation Service
Jeonghwa Arts College
Seoul, Korea02.2019
Skills
- Team Player
- Cash Handling
- Order Taking
- Guest service
Languages
English
Professional Working
Korean
Native or Bilingual
Certification
- European Universal Coffee Association
- Serving It Right
Timeline
Barista
Railtown Cafe
01.2024 - Current
Sales Associate
Nike
01.2023 - 09.2023
Receptionist
Pilates Studio
06.2022 - 01.2023
Barista
Cafe A Twosome Place
01.2019 - 01.2020
Server
VIPS
07.2016 - 05.2017
Associate of Arts - Aviation Service
Jeonghwa Arts College
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