Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jiwon (Niki) Domingo

Toronto,ON

Summary

Proven Client Services Coordinator with a robust background at Arthritis Society Canada, adept in multitasking and maintaining strong client relationships. Excelled in organizing virtual workshops and enhancing patient data accuracy. Skilled in software proficiency and exceptional communication, consistently delivering high-quality customer service in demanding environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Client Services Coordinator

Arthritis Society Canadanada
08.2008 - Current

*Scheduled appointments for arthritis patients with up to 38 clinicians across over 50 clinic sites in Ontario.

*Organized virtual workshops focused on support and education for arthritis patients.

*Generated error reports for patient demographic data and applied necessary corrections.

*Managed multiple tasks efficiently in high-pressure environments.

*Excelled in Office programs with rapid and precise data entry skills.

Education

Accounting

Centennial College
Scarborough, None

Skills

  • Customer service focus
  • Multitasking proficiency
  • Strong organization
  • Client relationship building
  • Time management expertise
  • Exceptional communication
  • Customer relations
  • Schedule management
  • Proficient in software
  • Customer support
  • File management
  • Call triage

Languages

Korean
Limited Working

Certification

TOEFL

Timeline

Client Services Coordinator

Arthritis Society Canadanada
08.2008 - Current

Accounting

Centennial College

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Jiwon (Niki) Domingo