Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jiwon Han

Toronto,ON

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every client a positive and memorable experience. Effective cash handler with broad experience in the field of managing cash transactions looking for growth opportunities.

Overview

3
3
years of professional experience

Work History

Server

Sushi Maido
Toronto, ON
09.2023 - Current
  • Analyzed financial statements to identify areas of improvement or cost savings opportunities.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Greeted customers, answered questions and recommended specials to increase profits.

Server

Sopung
Toronto, ON
02.2023 - 06.2023
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Server

Damda
Toronto, ON
02.2023 - 06.2023
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Marketing Coordinator

Hyundai Department Store
Bundang-gu, Gyeonggi-do
05.2021 - 05.2022
  • Coordinated marketing events for showcasing product and service offerings.
  • Conducted competitive research and analysis to support strategic marketing initiatives.
  • Created marketing policies and procedures, evaluating and revising to maximize team efforts.
  • Coordinated with design teams to develop creative materials such as brochures, flyers, and advertisements.
  • Prepared marketing campaign budgets with finance personnel.
  • Developed Excel spreadsheets to track expenses, revenue, cash flows and other KPIs.

Education

Bachelor of Arts - Public Administration

Seoul Women's University
Seoul, Korea
02.2021

Skills

  • Point of Sale (POS) System Operations
  • Cash Handling
  • High-Volume Dining
  • Menu Memorization
  • Project Management
  • Digital Marketing
  • Event Planning
  • MS Office Suite
  • Verbal and Written Communication
  • Technical Documentation
  • Budget Management
  • Strategic Planning

Languages

English
Full Professional
Korean
Native/ Bilingual

Timeline

Server

Sushi Maido
09.2023 - Current

Server

Sopung
02.2023 - 06.2023

Server

Damda
02.2023 - 06.2023

Marketing Coordinator

Hyundai Department Store
05.2021 - 05.2022

Bachelor of Arts - Public Administration

Seoul Women's University
Jiwon Han