Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breanna Henry

Langley,BC

Summary

Reliable employee seeking a customer service position. Offering excellent communication and good judgment.


Experienced server/hostess with over 3 years of experience in the restaurant industry. Excellent reputation for resolving problems and improving customer satisfaction.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.



Overview

5
5
years of professional experience

Work History

Tanning Consultant

Chocolate Tan
06.2022 - Current
  • Educated clients on health and safety of tanning facilities and procedures.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Exceeded monthly tanning product and membership sale quotas.
  • Maintained clean and stocked front counter area.

Hostess and Server

Boston Pizza
06.2019 - 08.2022
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Used cash registers and credit card machines to cash out customers.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Increased sales significantly by upselling higher-end products to customers.

Shipping and Receiving Clerk

Direct Auto Import
05.2021 - 10.2021
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Conducted research to address shipping errors and packaging mistakes.

Education

Certificate - Medical Office Assistant

University of The Fraser Valley
Abbotsford, BC
01.2024

High School Diploma -

Brookswood Secondary School
Langley, BC
06.2021

Skills

  • Front Desk Management
  • Cash Register Operations
  • Customer Inquiries
  • Payment Processing Knowledge
  • Customer Service
  • Employee Engagement
  • Phone Reception
  • Cleaning and Sanitation
  • Guest Satisfaction
  • Knowledge Base

Timeline

Tanning Consultant

Chocolate Tan
06.2022 - Current

Shipping and Receiving Clerk

Direct Auto Import
05.2021 - 10.2021

Hostess and Server

Boston Pizza
06.2019 - 08.2022

Certificate - Medical Office Assistant

University of The Fraser Valley

High School Diploma -

Brookswood Secondary School
Breanna Henry