Jivesh Shokeen
Winnipeg,MB
Overview
2
2
years of professional experience
Work History
Sales Supervisor
Cellicon
Winnipeg, MB
06.2022 - Current
- Provide exceptional customer service, review customer profile and engage customers in needs-based conversation to identify potential opportunities.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Supported operational activities, such as inventory management and following up on customer applications.
- Demonstrated proficiency in using tools, such as tablets, and smartphones to assist customers with their needs.
- Handled cash transactions accurately and efficiently, maintaining a high level of attention to detail.
- Stayed up to date with industry trends and product knowledge, consistently seeking opportunities to enhance knowledge and skills.
Sales Associate
Fido Solutions
Kitchener, ON
11.2021 - 05.2022
- Providing best in class service and value-added solutions to our customers.
- Engage and grow customer base with personalized communication and outreach to customers via phone calls and business text messaging
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Supported customers with device upgrades, transfers, and activations,E
- Ensuring a smooth transition and relocation of their wireless services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Business Marketing Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2022
Skills
- Strong leadership abilities
- Creative and innovative thinker
- Excellent team player and independent worker
- Analytical and problem-solving skills
- Organizational and multitasking abilities
- Strong written and verbal communication skills
- Ability to self-motivate and prioritize time-sensitive deadlines
- Proficient in Microsoft Office (Word,
- Sales Expertise
Timeline
Sales Supervisor
Cellicon
06.2022 - Current
Sales Associate
Fido Solutions
11.2021 - 05.2022
Business Marketing Diploma -
Conestoga College Institute of Technology And Advanced Learning