Overview
Work History
Education
Skills
Timeline
Generic

Jivesh Shokeen

Winnipeg,MB

Overview

2
2
years of professional experience

Work History

Sales Supervisor

Cellicon
06.2022 - Current
  • Provide exceptional customer service, review customer profile and engage customers in needs-based conversation to identify potential opportunities.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Supported operational activities, such as inventory management and following up on customer applications.
  • Demonstrated proficiency in using tools, such as tablets, and smartphones to assist customers with their needs.
  • Handled cash transactions accurately and efficiently, maintaining a high level of attention to detail.
  • Stayed up to date with industry trends and product knowledge, consistently seeking opportunities to enhance knowledge and skills.

Sales Associate

Fido Solutions
11.2021 - 05.2022
  • Providing best in class service and value-added solutions to our customers.
  • Engage and grow customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Supported customers with device upgrades, transfers, and activations,E
  • Ensuring a smooth transition and relocation of their wireless services.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Business Marketing Diploma -

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2022

Skills

  • Strong leadership abilities
  • Creative and innovative thinker
  • Excellent team player and independent worker
  • Analytical and problem-solving skills
  • Organizational and multitasking abilities
  • Strong written and verbal communication skills
  • Ability to self-motivate and prioritize time-sensitive deadlines
  • Proficient in Microsoft Office (Word,
  • Sales Expertise

Timeline

Sales Supervisor

Cellicon
06.2022 - Current

Sales Associate

Fido Solutions
11.2021 - 05.2022

Business Marketing Diploma -

Conestoga College Institute of Technology And Advanced Learning

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Jivesh Shokeen