Jivesh Makkar
Mississauga,Canada
Summary
Seasoned IT professional with a robust background in support and digital marketing. Excelled in enhancing operational efficiency and spearheading social media strategies, leveraging skills in Google Ads and technical support. Demonstrates strong problem-solving abilities and a proactive approach to overcoming challenges, ensuring optimal network security and marketing outcomes.
Overview
7
7
years of professional experience
Work History
IT Support Operation Technician
JBC Food Service
Mississauga, Ontario
05.2023 - 07.2024
- Handling operations of the company. Responsible for shipping and customer handling. Managing the warehouse routine jobs.
- Identify, develop, and improve the social media strategy for the website and other marketing platforms.
- Communicating virtually and in person with computer users who are experiencing difficulties to determine computer issues.
- Provide advice and training to users in response to identified issues.
Machine Handling and Shipping
Kem Krest
Oakville, Ontario
12.2022 - 05.2023
- Handling the machines and helping with order picking. Responsible for getting the shipment ready.
- Getting every day's orders ready for warehouse pickup. Managing the shipment of various clients to be completed by EOD.
Warehouse Forklift Operator
Probus
Vaughan, Ontario
08.2022 - 12.2022
- Maintained accurate inventory records and prepared reports for management.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Assisted with shipping and receiving activities as needed.
- Received incoming shipments and checked contents against purchase orders.
Network Administrator
Wipro Limited
Gurgaon, India
08.2019 - 08.2020
- Worked in a Networking Team to configure and resolve issues in the networks associated with the entry borders via sea, land and air
- Handled the Internal private networks to find remove virus and other IPs trying to attack the organization network
Digital Marketing Executive
The Flashback Enterprises
Delhi, India
08.2018 - 08.2019
- Developed and worked on the client websites and set up the ads for their business via Google Ads, Instagram Ads and Facebook Ads
- Promoted the businesses to provide reach by new customers
IT Trainee
Hongyi Jig Rapid Technologies
Delhi, India
06.2017 - 08.2017
- Learned and Gained skills while working with the development team of the organization
Education
Master's Degree - Mobile Application Design and Development
Lambton College
Toronto, ON01.2023
Bachelor's Degree - Computer science and engineering
Manav Rachna International University
06.2018
Skills
- Wordpress
- Magento
- Google Ads
- Google My Business
- Networking
- LAN
- WAN
- HTML
- SQL
- PHP
- Microsoft Windows
- Technical Support
- VMWare
- Digital Marketing
- IT Support
Languages
- English, Fluent
- Hindi, Fluent
- Punjabi, Fluent
Timeline
IT Support Operation Technician
JBC Food Service
05.2023 - 07.2024
Machine Handling and Shipping
Kem Krest
12.2022 - 05.2023
Warehouse Forklift Operator
Probus
08.2022 - 12.2022
Network Administrator
Wipro Limited
08.2019 - 08.2020
Digital Marketing Executive
The Flashback Enterprises
08.2018 - 08.2019
IT Trainee
Hongyi Jig Rapid Technologies
06.2017 - 08.2017
Master's Degree - Mobile Application Design and Development
Lambton College
Bachelor's Degree - Computer science and engineering
Manav Rachna International University
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