Jiuge Liu
Markham
Summary
Compassionate and reliable care provider with hands-on experience in long-term care settings, including dementia support and safe medication assistance. Skilled in delivering person-centered care with dignity, patience, and cultural sensitivity. Brings strong communication, adaptability, and a deep commitment to client well-being.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Practical Nursing – Long-Term Care Placement
The Village of Humber Heights
01.2025 - 04.2025
- Assisted with ADLs including feeding, toileting, dressing, and mobility support
- Provided holistic, person-centered care to residents with various levels of cognitive impairment, including dementia and Alzheimer’s disease
- Assisted in the safe administration of oral medications under the supervision of an RPN
- Applied infection control principles and maintained safety standards
Customer Service Representative
Haidilao Hot Pot Restaurant
06.2024 - 09.2024
- Delivered personalized, high-quality service in one of China's most recognized hospitality brands known for innovation and customer satisfaction
- Proactively identified and addressed customer needs with creative solutions (e.g. surprise birthday celebrations, emotional support during stressful moments)
- Demonstrated exceptional emotional intelligence by anticipating unspoken guest needs and responding with thoughtful gestures
- Maintained a fast-paced workflow while ensuring attention to detail, teamwork, and a consistent five-star service experience
- Gained expertise in conflict resolution, active listening, and culturally sensitive communication—skills directly applicable to patient care in nursing
Volunteer
Habitat for Humanity ReStore
01.2025 - 04.2025
- Provided front-line customer service at Habitat ReStore, assisting diverse customers with product inquiries, purchases, and returns in a respectful and inclusive manner
- Promoted a welcoming and supportive shopping environment aligned with the organization’s mission to build affordable housing and strengthen community
- Gained exposure to nonprofit operations and developed strong communication and interpersonal skills, directly transferable to patient care settings
Education
Diploma( In Progress) - Practical Nursing( First Year Complete)
Humber Polytechnic
Mississauga, ON04-2026
Skills
Compassionate & Person-Centered Care
Adaptability & Stress Management
Communication & Interpersonal Skills
Professionalism & Work Ethic
Clinical Competence
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Certification
Gentle Persuasive Approaches (GPA) in Dementia Care
Standard First Aid and BLS (Basic Life Support)
Timeline
Practical Nursing – Long-Term Care Placement
The Village of Humber Heights
01.2025 - 04.2025
Volunteer
Habitat for Humanity ReStore
01.2025 - 04.2025
Customer Service Representative
Haidilao Hot Pot Restaurant
06.2024 - 09.2024
Diploma( In Progress) - Practical Nursing( First Year Complete)
Humber Polytechnic
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