Jittu Johnson
North York,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Case Management Assistant
Ymca Gta
05.2024 - Current
- Conducted regular follow-up calls with clients after discharge, ensuring well-supported in their recovery process.
- Improved client outcomes with thorough assessment, planning, and advocacy in case management process.
- Completed intakes and assessments on clients to determine needs and eligibility for services and public benefits.
- Attended regularly scheduled case management and staff meetings.
Cashier
Indian Spice Land
12.2023 - 02.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped at least 100 customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment.
Warehouse Associate
Flipkart
02.2022 - 05.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 70 pounds.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Efficiently handled returned items according to company policies, ensuring proper documentation, inspection, restocking or disposal as needed.
- Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Helped train new employees in safe practices and warehouse procedures.
Education
Ontario Colleges of Diploma - Social Service Worker
Seneca Polytechnic
York University05.2025
Skills
- Case Planning
- Case analysis
- Customer Service
- Attention to Detail
- Collaboration and Teamwork
- Cultural Sensitivity
- Client Screening
- Follow-up skills
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Malayalam
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Case Management Assistant
Ymca Gta
05.2024 - Current
Cashier
Indian Spice Land
12.2023 - 02.2024
Warehouse Associate
Flipkart
02.2022 - 05.2023
Ontario Colleges of Diploma - Social Service Worker
Seneca Polytechnic
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