Jithin Thomas Kunjumon
Vancouver,BC
Summary
Results-driven professional with over 5 years of management experience in customer service and field operations at U-Haul. Proficient in fleet maintenance, equipment repair, and logistics coordination, providing effective operational support. Recognized for reliability and problem-solving skills, consistently maintaining high operational standards in dynamic environments. Seeking opportunities to leverage technical and customer service expertise in a growth-oriented organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mobile Repair Specialist
U-Haul Repair Shop
Port Moody, British Columbia
2026.05 - Current
- Executed mobile diagnostics, maintenance, and repair of U-Haul trucks, trailers, and fleet equipment in field locations.
- Utilized diagnostic tools and company technology to identify mechanical issues and conduct repairs.
- Independently planned and managed daily service routes to address breakdowns and repair inoperable equipment efficiently.
- Operated with minimal supervision while consistently achieving productivity, quality, and safety standards.
U-Haul Moving Center General Manager
U-Haul Moving & Storage
Surrey, British Columbia
2024.02 - 2026.04
- Managed fleet operations, ensuring cleanliness and maintenance of all equipment.
- Conducted profit and loss analyses while overseeing personnel budgets.
- Hired, mentored, and trained team members to reach operational objectives.
- Participated in U-Haul University training to strengthen leadership and operational capabilities.
Area Field Manager
U-Haul Co. of British Columbia
Port Moody, British Columbia
2023.03 - 2024.02
- Maintained and serviced U-Haul equipment along assigned routes, performing minor repairs.
- Operated a fully stocked service vehicle for equipment distribution.
- Developed business relationships and supported dealership operations.
- Participated in ongoing U-Haul technical training.
Hitch Professional
U-Haul Moving & Storage
North Vancouver, British Columbia
2022.03 - 2023.03
- Accurately installed towing packages on customer vehicles, ensuring compliance with safety standards.
- Tracked inventory systematically and prepared purchase invoices efficiently.
- Trained new employees in installation techniques and adherence to safety protocols.
Customer Service Representative
U-Haul Moving & Storage
North Vancouver, British Columbia
2020.12 - 2022.03
- Facilitated equipment rentals, resolving issues and processing monetary transactions for customers.
- Delivered exceptional customer service while ensuring operational accuracy during all interactions.
Education
Hospitality Management
Vancouver Community College
Vancouver, British Columbia2021-12
Skills
- Fleet management and maintenance
- Profit and loss analysis
- Team leadership and budgeting
- Customer relationship management
- Certified trailer technician
Certification
U-Haul Certified Trailer Technician
Timeline
Mobile Repair Specialist
U-Haul Repair Shop
2026.05 - Current
U-Haul Moving Center General Manager
U-Haul Moving & Storage
2024.02 - 2026.04
Area Field Manager
U-Haul Co. of British Columbia
2023.03 - 2024.02
Hitch Professional
U-Haul Moving & Storage
2022.03 - 2023.03
Customer Service Representative
U-Haul Moving & Storage
2020.12 - 2022.03
Hospitality Management
Vancouver Community College