Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jithin Lal

Antigonish,NS

Summary

Engineer with Expertise in designing and implementing comprehensive test plans to ensure high product quality. Proven ability in conducting root cause analysis and defect tracking , collaborating effectively with cross- functional teams to resolve issues. Developed and executed QA strategies align with business goals , enhancing product quality and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Resident Service Engineer

Yamaha Blue Square - Shreya Motors Attingal
05.2023 - 11.2023
  • Maintained , managed and updated database frequently.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Diagnosed and repaired mechanical issues according to industrial standards.
  • Provided costumers with regular feedback on service requests and performed off-site corrective and preventive maintenance.
  • Tested , debugged and repaired defective components or system onsite or in-house.
  • Resolved customer service requests within the given time frame.


Graduate Apprentice Trainee

Bharat Electronics Ltd, Ministry of Defence
08.2021 - 07.2022
  • Assisted in QA inspection of Oxygen Concentrator and X Ray machine parts from initial stage to finishing stage.
  • Ran tests on newly repaired physical and mechanical issues according to Industry standards.( ISO 9001, ISO 14001).
  • Worked on Solidworks to create designs for casing parts.
  • Worked on SAP.
  • Worked on Linear height gauge and done proper dimensioning of mechanical parts.

Education

Post-Baccalaureate Diploma - Supply Chain Management

Cape Breton University
Sydney, None
12-2025

Bachelor of Technology - Mechanical Engineering

Government Engineering College Idukki
Kerala , India
09-2020

Higher Secondary - Biology Science

Government Model Boys H S S , Attingal
Kerala , India
03-2016

Secondary School Leaving Certificate -

Government Model Boys H S S , Attingal
Kerala , India
03-2014

Skills

  • Solidworks and CAD software
  • Microsoft Office proficiency
  • Customer service and support
  • Geometric dimensioning and tolerancing
  • Mechanical diagnostics
  • Quality Asurance

Languages

English
Malayalam

Timeline

Resident Service Engineer

Yamaha Blue Square - Shreya Motors Attingal
05.2023 - 11.2023

Graduate Apprentice Trainee

Bharat Electronics Ltd, Ministry of Defence
08.2021 - 07.2022

Post-Baccalaureate Diploma - Supply Chain Management

Cape Breton University

Bachelor of Technology - Mechanical Engineering

Government Engineering College Idukki

Higher Secondary - Biology Science

Government Model Boys H S S , Attingal

Secondary School Leaving Certificate -

Government Model Boys H S S , Attingal

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Jithin Lal