JITHIN JOY
Kitchener,ON
Summary
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating Class1 & Class 3 trucks and trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
13
13
years of professional experience
Work History
Truck Driver
Spectralis Haulage & Excavation Inc.
Guleph , ON
04.2024 - Current
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
- Increased revenue by strategically expanding client base and negotiating favorable contract terms.
- Managed day-to-day business operations.
Delivery Courier
Intelcom
Kitchener, ON
02.2021 - 09.2023
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
Uber Driver
Uber Passenger
Kitchener, ON
09.2017 - 12.2020
- Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
- Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
Truck Driver
Kerala Logistics Company
Kochi, India
05.2014 - 09.2017
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
School Bus Driver
Holy Grace Academy
Mala, India
06.2012 - 03.2014
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
Company Driver
Manorama News TV Channel
Ernakulam, India
04.2011 - 05.2012
- Enhanced company reputation through courteous and professional interactions with clients during pick-ups and dropoffs.
- Managed time effectively to meet or exceed deadlines for scheduled pickups and deliveries without compromising quality or safety standards.
- Performed daily vehicle inspections before and after trips.
- Transported clients between locations with focus on safety and timely route completion.
- Provided personable communication with passengers.
Education
Advanced Diploma - Hospitality Managment
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2019
Skills
- Load security
- Document Management
- Cargo Handling
- Equipment Operation
- Safe Driving
- Route Management
- Transportation safety
- Commercial driving
- Delivery Scheduling
- Customer-Oriented
- Vehicle Maintenance
- Defensive driver training
Timeline
Truck Driver
Spectralis Haulage & Excavation Inc.
04.2024 - Current
Delivery Courier
Intelcom
02.2021 - 09.2023
Uber Driver
Uber Passenger
09.2017 - 12.2020
Truck Driver
Kerala Logistics Company
05.2014 - 09.2017
School Bus Driver
Holy Grace Academy
06.2012 - 03.2014
Company Driver
Manorama News TV Channel
04.2011 - 05.2012
Advanced Diploma - Hospitality Managment
Conestoga College Institute of Technology And Advanced Learning