Jithin Jacob

Experienced registered nurse with a diverse background in acute, long-term, and correctional facility care. Seeking a leadership role to utilize extensive professional and practical experience. Recognized for exceptional leadership skills, critical thinking abilities, and the capacity to excel under pressure. Goal is to contribute to healthcare excellence and provide mentorship within nursing teams. Proven track record in conflict resolution, building patient rapport, and fostering interdisciplinary team collaboration. Dedicated to advancing patient care standards and enhancing nursing practices.

• College and Association of Registered Nurses of Alberta (CARNA), 108430
• College & Association of Nurses of the Northwest Territories & Nunavut (CANNN), RN-9219
• British Columbia College of Nursing Professionals (BCCNP), 0955308
• Canadian Nurses Association (CNA), Geriatric Nursing Certification (GNC), 2021
• Advanced Cardiac Life Support (ACLS) valid until 01/31/26
• Basic Life Support (BLS) valid until 07/31/25,
• The Canadian Triage & Acuity Scale (CTAS) on 01/01/24
• College of Nurses of Ontario (CNO), Registered Nurse, 13550873 (Inactive)
• Indian Nurses Council (INC)& Maharashtra Nursing Council(MNC), XLVII – 990

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
• Conduct Nursing assessments like COWS, CIWA & NEWS to check client's withdrawal status & provide necessary treatment as per Physician orders
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Utilized critical thinking skills to prioritize nursing interventions based on patients acuity levels and individual needs.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Trained in Connect Care (LTC & Acute Care), Point Click Care (Educator & Trainer), RAI certification from RELIAS-AIS, PAC & Pharmanet.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
• Led a team of 100 staff in providing top tier nursing care, achieving a 15% improvement in patient satisfaction scores through strategic leadership and staff development initiatives.
• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
• Slashed payroll/benefits administration costs 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.
• Increased customer satisfaction through effective communication of program goals and expectations.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Function as an On-Call Manager to support & guidance/direction to the staff in case of a crisis with resident care or staffing challenges.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Conducts & leads fire drills & other disaster response practice sessions for the staff.
• Represents and takes part in organizational, site, external committees, and professional committees, as appropriate.
• Responds, investigates, and reviews concerns and complaints from residents, families, and staff as per the concern resolution process.
• Takes reasonable care to protect own and other workers' health and safety and refrains from taking part in harassment or violence of any type.
• Assisted in the development of unit-specific protocols for common medical-surgical procedures, improving efficiency and standardizing practice across the team.
• Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
• Care of patients with cardiac monitors, infusion pumps, and suction equipment.
• Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.