From May 2009 to December 2023, I’ve been with Minda Industries, where I’ve focused on sales and marketing for industrial batteries, solar panels, online UPS systems, and automotive parts. Over these years, I’ve developed and implemented strategic sales plans that have significantly boosted our revenue and market presence.
I’ve always made it a priority to know our products inside and out, so I can effectively communicate their benefits to customers, whether they’re technically inclined or not. I’ve led targeted marketing campaigns—both digital and traditional—that have not only increased brand awareness but also brought in high-quality leads that have turned into long-term clients.
Building strong relationships with key accounts has been a key part of my work, ensuring our customers are satisfied and keep coming back. Alongside sales and marketing, I’ve handled customer support, providing technical help and resolving issues to make sure our clients have a smooth experience. Regular follow-ups have been my way of showing customers that we’re with them every step of the way.
On top of that, I’ve managed and maintained our CRM software, keeping our customer data accurate and up-to-date, which has been crucial for optimizing our sales and marketing efforts. Throughout my time at Minda Industries, my goal has always been to drive growth, maintain customer loyalty, and ensure our products stand out in a competitive market.
Develop Sales Strategies: You’ll create and implement sales strategies centered around our key products—industrial batteries, solar panels, online UPS systems, and automotive parts.
Market Insight: Stay on top of market trends, competitor moves, and customer needs to pinpoint growth opportunities.
Lead Generation: Actively seek new business leads through networking, industry events, and targeted outreach.
Product Expertise: Become the go-to expert on our product lines, clearly explaining their benefits and features to potential customers.
Campaign Execution: Design and manage marketing campaigns tailored to the industrial power sector, leveraging both digital and traditional methods.
Relationship Building: Develop and maintain strong relationships with key accounts, ensuring high levels of customer satisfaction and repeat business.
Technical Support: Provide customers with the technical guidance they need to choose the right solutions from our product offerings.
Data Analysis: Monitor sales performance and marketing campaign effectiveness, using data to make informed adjustments.
Customer Support: Serve as a customer support representative, assisting clients with inquiries, resolving issues, and ensuring a positive experience with our products.
Follow-Up: Regularly check in with customers to ensure they’re satisfied with their purchases and address any concerns.
CRM Management: Maintain and manage our CRM software, ensuring accurate and up-to-date customer data that supports sales and marketing efforts.