Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Jisu Kim

Jisu Kim

Markham,ON

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

8
8
years of professional experience

Work History

Sales Associate

Floy Beauty
04.2022 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Front Office Receptionist

The H
01.2021 - 02.2022
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered multi-line phone system and enthusiastically greeted callers.

Front Desk Receptionist , Concierge Staff

The Seoul Club(International Associate Club)
03.2015 - 09.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.

Education

Bachelor of Arts - Hospitality

Korea University of Media & Art
Saejong, South Korea
02.2015

Skills

  • Sorting and Labeling
  • Travel Coordination
  • Customer Assistance
  • Adapt to Diverse Groups
  • Stocking and Replenishing
  • Guest Experiences
  • VIP Services
  • Safety Procedures
  • Verbal and Written Communication
  • Sorting and Labeling
  • Hospitality Service
  • Customer Service

Languages

English
Full Professional
Korean
Native or Bilingual
Japanese
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate

Floy Beauty
04.2022 - 06.2023

Front Office Receptionist

The H
01.2021 - 02.2022

Front Desk Receptionist , Concierge Staff

The Seoul Club(International Associate Club)
03.2015 - 09.2017

Bachelor of Arts - Hospitality

Korea University of Media & Art

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Jisu Kim