Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

JISU HAN

Toronto,ON

Summary

Seeking a position as a valued employee in the food and beverage industry. Based on 8+ years of experience as a manager and sommelier, committed to building strong customer and team relationships while addressing challenges with flexibility, positivity, and a fervent passion for the job.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Dolfino, Kiheung Kim

Store Manager Of Operations, Sommelier
08.2019 - 03.2024
  • As a key member of the opening team, spearheaded construction, layout design, menu development, staffing, agency selection, and customer service implementation.
  • Effectively managed store employees in a fast-paced environment through proactive communication and positive collaboration, fostering a positive workplace atmosphere.

Vin De La Coop, Hyunsoo Kim

Store Manager Of Operations, Sommelier
04.2016 - 05.2019
  • Handled customer grievances with compassion and understanding, fostering heightened loyalty and a higher rate of return patronage.
  • Assisted in kitchen operations, executing overall food preparation and ingredient handling techniques.

Lala Sweet, Hyekyung Hwang

Barista And Baker
06.2011 - 12.2014
  • Developed unique drink recipes, prepared a variety of coffee and other beverages, and baked cookies in a small café setting.

Education

No Degree - Department of Food Service Industry in Third Grade

Catholic University
Daegu, Republic Of Korea

Skills

    Reliability

    Exceptional Customer Service

    Positive

    Adaptability

    Friendly

    Team Collaboration

    Multitasking

    Quick Decision

    Effective Complaint Resolution

Languages

English 

Japanese (Basic Level) 

Korean

Certification

  • WSET(Wine & Spirit Education Trust) Level 3 award in wines, Seoul, Republic of Korea (Jul. 2022)
  • WSET(Wine & Spirit Education Trust) Level 2 award in wines, Seoul, Republic of Korea (Feb. 2021)
  • Craftsman Confectionary & Breads Making (Human Resources Development Service of Korea), Republic of Korea (Jul. 2010)
  • Smart Serve Ontario Certificate (Jun. 2024)

Timeline

Dolfino, Kiheung Kim

Store Manager Of Operations, Sommelier
08.2019 - 03.2024

Vin De La Coop, Hyunsoo Kim

Store Manager Of Operations, Sommelier
04.2016 - 05.2019

Lala Sweet, Hyekyung Hwang

Barista And Baker
06.2011 - 12.2014

No Degree - Department of Food Service Industry in Third Grade

Catholic University

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