Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Thairoom
04.2020 - 03.2021
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Warehouse Worker
Larocca Cake Manufacturer
04.2019 - 02.2021
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Collaborated with various departments to manage timely delivery of orders and avoid delays.
Warehouse Associate
Nihmath Plywood
07.2017 - 11.2018
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Performed inventory control, such as counting, and stocking merchandise.
Consistently lifted materials weighing as much as Number pounds.
Education
Supply Chain Management - Logistics And Supply Chain Management
Lambton College of Applied Arts And Technology
Toronto, ON
10.2020
Bachelor Of Commerce - Commerce
University of Calicut
Kerala, India
04.2017
Skills
Customer Relations
Microsoft Excel
Order Fulfillment
Warehousing Functions
Quality Assurance Controls
Managing Multiple Tasks
Problem-Solving Ability
Timeline
Customer Service Representative
Thairoom
04.2020 - 03.2021
Warehouse Worker
Larocca Cake Manufacturer
04.2019 - 02.2021
Warehouse Associate
Nihmath Plywood
07.2017 - 11.2018
Supply Chain Management - Logistics And Supply Chain Management