Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Jishnuvalsan Puzhiyorammel

Scarborough,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Thairoom
04.2020 - 03.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Warehouse Worker

Larocca Cake Manufacturer
04.2019 - 02.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.

Warehouse Associate

Nihmath Plywood
07.2017 - 11.2018
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as Number pounds.

Education

Supply Chain Management - Logistics And Supply Chain Management

Lambton College of Applied Arts And Technology
Toronto, ON
10.2020

Bachelor Of Commerce - Commerce

University of Calicut
Kerala, India
04.2017

Skills

  • Customer Relations
  • Microsoft Excel
  • Order Fulfillment
  • Warehousing Functions
  • Quality Assurance Controls
  • Managing Multiple Tasks
  • Problem-Solving Ability

Timeline

Customer Service Representative

Thairoom
04.2020 - 03.2021

Warehouse Worker

Larocca Cake Manufacturer
04.2019 - 02.2021

Warehouse Associate

Nihmath Plywood
07.2017 - 11.2018

Supply Chain Management - Logistics And Supply Chain Management

Lambton College of Applied Arts And Technology

Bachelor Of Commerce - Commerce

University of Calicut
Jishnuvalsan Puzhiyorammel