Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jishin Antony

Kingston,Canada

Summary

Motivated and detail-oriented Pharmacy Assistant with hands-on experience supporting daily pharmacy operations, including prescription processing, inventory management, and customer service. I am currently pursuing a long-term goal of becoming a licensed Pharmacist and eager to grow within a supportive pharmacy environment while continuing education in the field

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

49th Parallel Pharmacy
Surrey, Canada
10.2024 - Current
  • Accurately processed 150+ prescriptions per day, ensuring proper labeling and packaging in compliance with pharmacy regulations.
  • Assisted an average of 60–80 customers daily, providing clear medication instructions and excellent service.
  • Supported pharmacists in preparing compound medications, improving workflow efficiency by 15%.
  • Supported pharmacists in filling blister packs for 30+ long-term care patients weekly.
  • Handled third-party insurance billing, resolving 95% of claim issues on first contact.
  • Monitored and updated patient profiles, contributing to more accurate records and improving patient satisfaction.
  • Trained new Pharmacy Assistants, resulting in faster onboarding and consistent workflow.

Pharmacy assistant (Volunteering)

Healthmart Pharmacy
Kingston, Canada
05.2024 - 09.2024
  • Managed and restocked inventory of 1,200+ medications, reducing stock-outs by 20% through proactive ordering and expiry date checks.
  • Processed transactions and managed point-of-sale system, handling $2,000+ in daily sales with accurate cash reconciliation.
  • Advised customers on pharmacy products such as OTC medications, vitamins, and health aids.

Team Leader

McDonalds
Kingston, Canada
10.2022 - 09.2024
  • Facilitated training sessions for new crew members, emphasizing company policies, procedures, and customer service standards.
  • Collaborated with management to identify training needs and implement continuous improvement.
  • Handle customer inquiries, concerns, and complaints with professionalism and efficiency.

Centralized Monitor

IQVIA
Kochi, India
05.2021 - 08.2021
  • Handled eTMF (electronic Trial Master File) filing and document maintenance, ensuring timely and accurate documentation of study-related materials.
  • Monitored clinical trial data throughout the study, ensuring data accuracy and regulatory compliance.
  • Ensured the integrity and accuracy of clinical trial data by performing detailed reviews and identifying discrepancies in the electronic data capture (EDC) system.
  • Played an integral role in resolving EDC queries, collaborating with cross-functional teams to implement solutions and ensure timely data corrections.
  • Actively solved data management issues, improving data quality and maintaining accuracy in real-time.
  • Worked closely with clinical research associates and data management teams to streamline processes and enhance data quality.
  • Developed and executed queries to resolve data inconsistencies, collaborating with clinical teams to ensure timely data corrections.
  • Prepared comprehensive reports on data findings and maintained meticulous records of all data management activities.

Education

Healthcare administration International -

St. Lawrence College
Kingston, Ontario
12.2023

Bachelor's - Pharmacy

KVM College of Pharmacy
Kerala, India
07.2019

Skills

  • Data entry and prescription processing
  • Pharmacy software proficiency
  • Medication dispensing and labelling
  • Compounding and dosage forms
  • Insurance claims handling
  • Vendor management and relations
  • Patient interaction and customer service
  • Cash handling and POS operations
  • Inventory management and stock rotation
  • Ordering and receiving medications

Certification

  • Registered Pharmacist by Kerala University Health Sciences
  • Certificate of CPR / AED / First-Aid (Adult / Child / Infant / Choking) AED / Injury & Universal Precautions

Timeline

Pharmacy Assistant

49th Parallel Pharmacy
10.2024 - Current

Pharmacy assistant (Volunteering)

Healthmart Pharmacy
05.2024 - 09.2024

Team Leader

McDonalds
10.2022 - 09.2024

Centralized Monitor

IQVIA
05.2021 - 08.2021

Healthcare administration International -

St. Lawrence College

Bachelor's - Pharmacy

KVM College of Pharmacy
Jishin Antony