Jiseon Baek
Toronto
Summary
Personable server and cashier with a strong focus on customer satisfaction, reliability, and efficient service. Known for building lasting relationships with guests and managing tasks effectively in fast-paced environments.
Adaptable professional with experience in restaurant and retail environments. Skilled in providing exceptional customer service and managing transactions accurately while maintaining a clean and organized space. Ready to contribute to a positive team atmosphere and enhance guest experiences.
Dedicated server and receptionist with a proven ability to engage with customers and resolve conflicts positively. Recognized for time management skills and reliability, fostering strong relationships that attract loyal clientele.
Overview
2
2
years of professional experience
Work History
Server
Nangman
11.2025 - Current
- Provided attentive service to customers, ensuring satisfaction and timely order delivery.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to coordinate food preparation and presentation.
- Adapted to changing customer needs and menu items, demonstrating flexibility in service approach.
- I provided warm and sincere service while actively engaging with guests, which helped me build strong relationships and attract many loyal regular customers
Cafe Cashier
Gyu's Bakery
11.2025 - 01.2026
- Processed customer transactions efficiently using point-of-sale system.
- Assisted in maintaining cleanliness and organization of cafe environment.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Handled cash and credit payments accurately to ensure financial integrity.
- I enjoyed making small talk with guests and gradually built strong relationships with many regular customers.
- I handled customer complaints with a positive attitude and worked to resolve them in the best possible way.
Spa Receptionist
Fleuri
10.2025 - 11.2025
- Welcomed clients and efficiently managed appointment scheduling using booking software.
- Provided information on spa services and promotions, enhancing client experience.
- Maintained cleanliness and organization of reception area to ensure professional environment.
- Assisted in processing payments and managing cash register transactions accurately.
Receptionist
Chilliax
07.2024 - 08.2025
- I learned basic Chinese to provide better service to Chinese-speaking customers.
- I consistently managed inventory and kept the store clean and well-organized.
- I made an effort to remember regular customers’ favorite items to provide personalized service during repeat visits.
Server
Izakaya Restaurant
01.2024 - 01.2025
- Managed cash register operations, processing payments accurately and efficiently.
- Supported team members during peak hours to enhance workflow and reduce wait times.
- Engaged with patrons to promote daily specials, enhancing overall dining experience.
- Contributed to inventory management by monitoring stock levels of supplies and notifying management as needed.
Skills
- I am personable and enjoy engaging with guests to create a welcoming environment
- I recognize regular customers and make them feel welcome with a personal touch
- I always greet and serve guests with a bright, friendly attitude
- I consistently maintain a clean, well-organized store while managing inventory with care
- I handle customer complaints with a smile and work to resolve them in a positive way
- I learn quickly and adapt well to new environments
- I take responsibility for my duties and complete tasks reliably
- I work well with team members and support a positive team atmosphere
- I manage my time well and stay organized during busy hours
Languages
Korea
Native or Bilingual
English
Professional Working
Chinese (Mandarin)
Elementary
Timeline
Server
Nangman
11.2025 - Current
Cafe Cashier
Gyu's Bakery
11.2025 - 01.2026
Spa Receptionist
Fleuri
10.2025 - 11.2025
Receptionist
Chilliax
07.2024 - 08.2025
Server
Izakaya Restaurant
01.2024 - 01.2025