Jirica Oakes
North York,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Cashier/Customer Experience Associate
Walmart Canada
08.2019 - 07.2022
- Provides a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases
- Resolves customer issues and answers questions
- Enters price changes by referring to price sheets
- Discounts purchases by redeeming coupons
- Maintains checkout operations by following policies and procedures and reporting needed changes
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations
- Contributes to team effort by accomplishing related results as needed.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Greeted customers entering store and responded promptly to customer needs.
Order Picker
GANZ CANADA
09.2021 - 02.2022
- Used handheld to scan items then packing them for shipment
- Regularly lifted up to 30 pounds
- Worked at a fast paced environment
- Maintained a clean work environment
Sorter
Canada Fibers Ltd
01.2013 - 01.2017
- Responsible for separating all the different types of recyclables by material type
- Responsible for checking the PET (Polyethylene Terephthalate) bottles to pass through the conveyor without PVC's (Polyvinyl Chloride) and metal free
- Cleaning the work area at all times
- Team work attitude
Station Attendant/Busser
Compass Group
01.2012 - 01.2014
- Cleaning duties including sweeping, mopping, and wiping tables
- Cleans and sanitizes work stations and equipment
- Another duties assigned by the supervisor
Food Service Assistant
Costco Wholesale
01.2010 - 01.2011
- Assisted with quantity food production
- Provided retail food service
- Performed cashier duties
- Performed related sanitation work
- Maintained food safety and sanitation standards
- Maintained good customer service
Shift Supervisor / Cashier
Kentucky Fried Chicken
01.2006 - 01.2009
- Maintained high standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Mastered point-of-service (POS) computer system for automated order taking
- Handled currency and credit transactions quickly and accurately
- Followed procedures for safe food preparation, assembly, and presentation
- Assisted management with inventory control and stock ordering
- Resolved complaints promptly and professionally
Education
Diploma - Immigration Administrative Assistant
Academy of Learning College
Bay CampusDiploma - Computer Technology Philippine Science and Technology
Philippine Women's University, Centers
Diploma - Medical Office Assistant
MEDIX School
North York, ON02.2012
Certificate in Caregiver -
Philippine Women's University
Baguio City, Philippines06.2003
Skills
- TEAM PLAYER
- Food Service
- Cashiering
- English
- Tagalog
- Computer Skills
- (Word, Excel, PowerPoint, Outlook, Internet research)
- Team player with great communication skills
- Flexible and reliable hard-worker
- Great hand skill and quick learner
- Clerical Support
- Dependable and Responsible
Timeline
Order Picker
GANZ CANADA
09.2021 - 02.2022
Cashier/Customer Experience Associate
Walmart Canada
08.2019 - 07.2022
Sorter
Canada Fibers Ltd
01.2013 - 01.2017
Station Attendant/Busser
Compass Group
01.2012 - 01.2014
Food Service Assistant
Costco Wholesale
01.2010 - 01.2011
Shift Supervisor / Cashier
Kentucky Fried Chicken
01.2006 - 01.2009
Diploma - Immigration Administrative Assistant
Academy of Learning College
Diploma - Computer Technology Philippine Science and Technology
Philippine Women's University, Centers
Diploma - Medical Office Assistant
MEDIX School
Certificate in Caregiver -
Philippine Women's University
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