Responsible Server with a strong understanding of customer service and hospitality. Skilled in taking orders, managing tables, and resolving customer complaints in a timely manner.
Overview
9
9
years of professional experience
Work History
Server
Sushi Tama
Los Angeles
04.2025 - Current
Handled customer inquiries and resolved issues to enhance dining experience.
Recommended menu items based on customer preferences and dietary needs.
Greeted customers, answered questions, and recommended specials to increase profits.
Server
Mon Roll House
Santa Monica
10.2020 - 09.2025
Delivered exceptional service by greeting and serving customers in a timely, friendly manner; upsold high-profit items, such as appetizers and mixed drinks, to enhance sales numbers.
Trained new servers on food safety and proper customer service techniques.
Communicated effectively with kitchen staff to ensure timely delivery of orders.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Ekkamai Thai Restaurant
Culver City
03.2017 - 12.2021
Printed dining checks with total due, collected payment, and completed transactions.
Greeted and seated guests, took orders, and served food and beverages.
Server
izakaya tora
West Hollywood
08.2018 - 11.2020
Carried out opening, closing, and shift-change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Scheduled numerous reservations and managed seating arrangements simultaneously in a high-traffic restaurants while maintaining a calm and professional demeanor.