Jiong Li
Montreal,QC
Summary
Dynamic and results-driven manager and sushi chef with a proven track record at Ichiraku Kawaki. Expert in customer service and team leadership, enhancing satisfaction through effective communication and prompt resolution of issues. Skilled in high-quality sushi preparation while maintaining strict food safety standards. Recognized for fostering a positive work environment and achieving operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager & Sushi Chef
Ichiraku Kawaki
Montreal, QC
02.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sushi Chef
Ichiraku Kawaki
Montreal, QC
07.2021 - 03.2023
- Prepared high-quality seafood, rice and ingredients for sushi.
- Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
- Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
- Maintained well-organized mise en place to keep work consistent.
Waiter
Opiment
Montreal, QC
04.2019 - 09.2020
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Busboy
Sushi Hinata
Montreal, QC
04.2018 - 01.2019
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School -
Marshall Mcluhan
TorontoDEP - Cooking
St.Pius X Culinary Institute
Montreal, QC04.2018
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
English
Full Professional
French
Professional Working
Mandarin
Native or Bilingual
Certification
Hygiene and safety certification
Timeline
Manager & Sushi Chef
Ichiraku Kawaki
02.2023 - Current
Sushi Chef
Ichiraku Kawaki
07.2021 - 03.2023
Waiter
Opiment
04.2019 - 09.2020
Busboy
Sushi Hinata
04.2018 - 01.2019
High School -
Marshall Mcluhan
DEP - Cooking
St.Pius X Culinary Institute