Previous assistant related relevant work experience
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Hardworking and reliable assistant with Good comprehension and adaptability skills. Highly organized, proactive and punctual with team-oriented mentality.
Overview
3
3
years of professional experience
Education
Bachelor of Arts - Economics, Education
Simon Fraser University
Burnaby, BC
Work History
Store Assistant
Photo Studio
Zhengzhou, Henan
09.2020 - 09.2020
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Interacted with customers to identify needs and preferences.
Used knowledge of store items to advise or make product recommendations to customers.
Delivered exceptional sales services to improve customer satisfaction.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Assistant Manager
Service
Zhengzhou, Henan
09.2020 - 12.2020
Greeted customers, answered account questions and resolved complaints.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Oversaw aspects of maintenance, inventory and daily activity management.
Reviewing financial statements, recording and managing archives
Assisted managers with additional duties during employee absences.
Front Desk Cashier
Food Court
Burnaby, BC
06.2022 - Current
Operated cash register to receive payment by cash, computed bills, collected payments and made accurate change for guests.
Answered customer questions and provided store information, preserved appearance of store by arranging and replenishing displays and merchandise racks.
Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
Addressed and resolved customer complaints with friendly and level-headed assistance.
Performed cash count-out at end of each shift.
Store Assistant
Smoothies Yogurt
Vancouver, BC
04.2023 - Current
Welcomed customers, interacted with customers to identify needs and preferences, advise or make product recommendations to customers without being intrusive or pushy.
Remained calm and poised during busy periods, promoting great customer service to guests, Greeted guests with friendliness and professionalism.
Leadership Experience
Leadership course and activity: Youth potential Development leadership program
Volunteer activity
Skills & Others
Skills: Command basic Microsoft, Excel and PPT skills
Language: Chinese, English
Self-Evaluation: I am cheerful, prudent, warm and sincere. I have a strong sense of responsibility, and I am diligent and studious. I will be able to work hard with colleagues to provide appropriate solutions to different problems