Jinyun Cai
East Gwillimbury,ON
Summary
Proven Sales Manager with a track record of boosting sales revenue through strategic leadership and relationship building, notably at Erin Park Toyota. Expert in sales team training and client satisfaction, leveraging product knowledge and sales expertise to exceed targets. Skilled in staff management, ensuring peak team performance and fostering long-lasting customer relationships.
Overview
7
7
years of professional experience
Work History
Sales Manager
Erin Park Toyota
Mississauga, ON
06.2019 - 09.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Sales Consultant
Mercedes Benz Newmarket
Newmarket, ON
05.2018 - 06.2019
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Manager
Erin Park Lexus
Mississauga, ON
12.2015 - 05.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Sales and Leasing Consultant
Infiniti Of Willowdale
Toronto, ON
08.2014 - 12.2015
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Supported efficient lease administration by preparing documentation accurately and promptly, ensuring timely execution of agreements.
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.
- Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets.
Education
Business Administration
Seneca College
Milliken Mills High School
Unionville, ONHenry Kelsey Senior Public School
ScarboroughSkills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Product Knowledge
- Sales expertise
Languages
English
Professional Working
Chinese (Mandarin)
Professional Working
Chinese (Cantonese)
Professional Working
Timeline
Sales Manager
Erin Park Toyota
06.2019 - 09.2021
Sales Consultant
Mercedes Benz Newmarket
05.2018 - 06.2019
Sales Manager
Erin Park Lexus
12.2015 - 05.2018
Sales and Leasing Consultant
Infiniti Of Willowdale
08.2014 - 12.2015
Business Administration
Seneca College
Milliken Mills High School
Henry Kelsey Senior Public School