COOK HAND/CASHIER
JIN YING WANG
T&T Supermarket
ST LAURENT ,QC
14
years of professional experience
5
Languages
Experienced manager and business owner with a strong background in customer service, staff training, and daily operations. Skilled in scheduling, inventory oversight, and process improvement to keep teams organized and service running smoothly. Bringing a flexible, hands-on approach that supports efficiency, waste reduction, and customer satisfaction.
Work History
Kitchen Staff Member
1 Year 11 Months- Prepared fresh food items following kitchen recipes, portioning standards, and food safety procedures.
- Maintained clean workstations, equipment, and prep areas to support sanitation compliance.
- Assisted with food assembly, packaging, and labeling for grab-and-go product.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
- Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
Manager
4 Months- Supervised daily restaurant operations, ensuring consistent service quality and workflow efficiency.
- Managed employee schedules to balance staffing needs and support peak business periods.
- Trained new staff on menu knowledge, service standards, and point-of-sale procedures.
- Monitored inventory levels and coordinated supply orders to prevent stock shortages.
- Resolved customer concerns promptly to maintain satisfaction and repeat business.
- Processed cash handling procedures and reconciled register activity for accuracy.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Retail Store Owner
10 Years- Directed daily store operations, ensuring smooth merchandising, customer service, and checkout workflows.
- Managed inventory control, monitoring stock levels, replenishment needs, and product rotation.
- Supervised staff scheduling, task assignments, and performance standards across retail shifts.
- Negotiated supplier relationships, securing timely deliveries and consistent product availability.
- Resolved customer concerns promptly, supporting satisfaction, retention, and service recovery.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
High School Diploma
Skills
Food preparation
Inventory oversight
Flexibility and adaptability
Waste reduction
Organization and cleanliness
Food safety compliance
Adaptability
Team contribution
Customer service
Problem solving
Languages
English
Professional Working
French
Professional Working
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working
MIN
Native or Bilingual
Interests
Music
I enjoy cooking for friends and family gatherings.
Reading
Timeline
Kitchen Staff Member
T&T Supermarket
11.2024 - CurrentRead More
Manager
THAI EXPRESS
03.2024 - 07.2024Read More
Retail Store Owner
DEPANNEUR JACLINE
11.2012 - 11.2022Read More
YONGNING HIGH SCHOOL
High School Diploma
Read More