Jinyi Shi
Toronto,Ontario
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding the highest standards of customer service and safe food handling practices. Well-versed mixologist with a diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building a customer base by providing a positive service experience.
Overview
1
1
year of professional experience
Work History
Bartender
High Low Pub
1673 Bloor St W, Toronto, ON
09.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- During peak hours, I serve more than 5 customers at the same time, remembering their needs accurately and providing them with fast and high-quality services.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Contributed to a positive work environment through effective teamwork and communication with colleagues
- Implemented responsible alcohol service practices, including monitoring customer intoxication levels and refusing service when necessary.
- Contributed to the development of seasonal drink menus and promotional events to drive sales and attract new customers..
Education
Certificate And Diploma - Hospitality - Hotel Operations Management
Centennial College of Applied Arts And Technology
Scarborough, ON01.2023
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Organizational ability
- Smart Serve
- Suggestive Selling
- Fluency in Mandarin and English
- Clear and effective communication
- Complex Problem-Solving
- Handling Difficult Customers
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Volunteer Experience
SURFING VOLUNTEER
Riyue Bay, Sanya Island January 2021– February 2021
- Assisted with surf instruction and safety supervision for participants of all skill levels.
- Provided guidance and encouragement to novice surfers to help them develop confidence and improve their technique.
- Supported event planning and logistics for surfing competitions, fundraisers, and community outreach initiatives.
- Contributed to beach clean-up efforts and environmental conservation projects to promote sustainable surfing practices.
- Engaged with participants and community members to promote the organization's mission and values.
ENGLISH ASSISTANT
Beijing, China July 2017—July 2017
- Assisted English language learners in improving their speaking, listening, reading, and writing skills.
- Conducted one-on-one tutoring sessions to provide personalized language instruction and support.
- Facilitated group discussions and activities to promote conversational fluency and cultural exchange.
- Created and adapted educational materials and lesson plans to suit the needs of diverse learners.
- Participated in volunteer training sessions and professional development workshops to enhance teaching skills and cultural sensitivity.
Timeline
Bartender
High Low Pub
09.2023 - Current
Certificate And Diploma - Hospitality - Hotel Operations Management
Centennial College of Applied Arts And Technology