Jinwoo Hong
Calgary
Summary
I have gained valuable experience in various positions, learning how to collaborate effectively within a team. I approach my responsibilities within the team with a strong sense of accountability and ensure their successful completion.
I thrive on taking on new challenges and am inclined to learn quickly. A diligent work attitude and a commitment to ethical work are among my core values when approaching my tasks.
Overview
10
10
years of professional experience
Work History
Cook
Korean Village Restaurant
12.2022 - 08.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
IT Service Engineer
NTT DATA Luweave Corporation
04.2017 - 03.2022
- Analyzed, troubleshot and diagnosed problems and provided prompt repair computer, printer and solutions.
- Installed, configured and tested equipment on specialized platforms.
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Analyzed and evaluated performance and optimized efficiency.
IT equipment sales
SmartNet Technology Inc
12.2014 - 10.2016
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Sales/proposal of network equipment (router switch wireless access, etc.)
Bellman
Millennium Seoul Hilton Hotel
09.2013 - 12.2014
- Escorted guests to and from rooms and assisted with baggage.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
- Explained important features of guest rooms to travelers.
Education
Diploma - Optician
Southern Alberta Institute of Technology
Calgary, AB06.2024
Bachelor of Arts - Japanese
BaekSeok University
South Korea02.2012
Skills
- Repair computer and printer
- Maintenance of network and server
- Native of Korean
- Professional level of Japanese
Timeline
Cook
Korean Village Restaurant
12.2022 - 08.2023
IT Service Engineer
NTT DATA Luweave Corporation
04.2017 - 03.2022
IT equipment sales
SmartNet Technology Inc
12.2014 - 10.2016
Bellman
Millennium Seoul Hilton Hotel
09.2013 - 12.2014
Diploma - Optician
Southern Alberta Institute of Technology
Bachelor of Arts - Japanese
BaekSeok University
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