Jinrui Yue

• Adhered to all company policies and procedures while exhibiting a strong work ethic and dedication to the success of the team.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Enhanced customer satisfaction by providing efficient service with a friendly demeanor.
• Prepared menu items accurately and efficiently according to established recipes and guidelines, ensuring consistent quality.
• Exceeded expectations in both speed and accuracy when assembling orders, reducing wait times for customers during busy periods.
• Managed time effectively by prioritizing tasks based on urgency while maintaining attention to detail and adhering to strict deadlines.

Maintained clean and organized dining areas for optimal guest experience.

• Cultivated warm relationships with regular customers.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Answered customers' questions, recommended items, and recorded order information.
• Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
• Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
• Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
• Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
• Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.