JINRAN SUN
Winnipeg,MB
Summary
Motivated and reliable professional with strong customer service, retail, and administrative experience, seeking a part-time position at Costco to contribute exceptional service and organizational skills while gaining further industry experience.
Overview
8
8
years of professional experience
Work History
Receptionist
Bridgwater Acupuncture & Massage
06.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Clerk
Daily Food Oriential Supermarket
05.2023 - 03.2024
- Stocked shelves and rotated inventory regularly for optimal product freshness and quality.
- Assisted customers with approximately 50 transactions daily to ensure smooth and efficient service.
- Processed weekly inventory shipments, maintaining 98% accuracy in stock records.
Customer Service Representative
China Merchant Bank
06.2017 - 09.2019
- Assisted over 200 customers monthly in opening new credit card accounts, ensuring efficient and accurate processing.
- Managed approximately 30 incoming calls, emails, and faxes per day from customers, maintaining a 95% resolution rate.
- Offered information on banking products and services, including budgeting tips, savings strategies, and investment options, leading to a 15% increase in cross-selling.
Education
Diploma - Data Science
Red River College Polytech
Winnipeg, MB08-2025
Associate of Arts -
Shoreline Community College
Seattle, US06-2017
Skills
- Excellent Customer Service and Communication
- Inventory Management and Restocking
- Problem-Solving and Multitasking
- Teamwork and Collaboration
- Time Management and Attention to Detail
- Expertise in Eastern Metaphysics
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
English
Full Professional
French
Limited Working
Timeline
Receptionist
Bridgwater Acupuncture & Massage
06.2024 - Current
Clerk
Daily Food Oriential Supermarket
05.2023 - 03.2024
Customer Service Representative
China Merchant Bank
06.2017 - 09.2019
Diploma - Data Science
Red River College Polytech
Associate of Arts -
Shoreline Community College
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