Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jinny Shin

Jinny Shin

140 The Esplanade

Summary

Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server Assistant

Fairmont Royal York Hotel
05.2023 - Current
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Barista

Mega Coffee
11.2021 - 01.2023
  • Worked closely with manager to improve menu to enhance food awareness with the highest margin, resulting in an increase in sales of 18%
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Maintained regular and consistent attendance and punctuality.

Bartender, Bartender Bar

Bartender
10.2020 - 04.2021
  • Proactively recommended cocktail pairings with dishes along with preferred desserts to provide a memorable and enjoyable experience to guests
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Education

Diploma - Hotel Operations Management

George Brown College
Toronto, ON
08.2022

Skills

  • Strong adaptability and communication skills via emails, phones, and in-person
  • Hard working under pressure, highly dedicated, and organize effectively
  • Adapt in Microsoft office programs including Word, Excel, and PowerPoint; able to work with two
  • Operation systems including Windows and Mac OS; working knowledge of IQwear

Certification

  • Food Handler
  • Smart Serve
  • Certified Barista, AHLEI

Timeline

Server Assistant

Fairmont Royal York Hotel
05.2023 - Current

Barista

Mega Coffee
11.2021 - 01.2023

Bartender, Bartender Bar

Bartender
10.2020 - 04.2021

Diploma - Hotel Operations Management

George Brown College

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Jinny Shin