Jinny Kim
Los Angeles
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Conrad Hotel
08.2022 - 06.2023
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Senior Barista
KNOTTED
06.2023 - 09.2024
- Ensured consistent adherence to company policies regarding cash handling procedures and employee conduct guidelines.
- Managed daily financial transactions accurately while minimizing discrepancies in revenue tracking.
- Trained new baristas on coffee brewing techniques, equipment use, and customer service skills.
- Restocked display cases with attractive arrangements to promote specialty food items like donuts and breads.
- Packaged donuts, breads and other food items for customer purchase.
- Streamlined beverage preparation, resulting in reduced wait times for customers.
Education
High School Diploma -
Korea Culinary Science High School
Yangju, South Korea01.2023
Skills
- Hospitality service expertise
- Supply Restocking
- New Hire Training
- Bill computation
- Point of Sale (POS) system operations
- Latte art mastery
- Opening and closing duties
- Espresso machine operation
- Excellent memory
Certification
- Servies Management (SMAT) - Korea Productivity Center (KPC)
- Barista Skills Intermediate - Specialty Coffee Association (SCA).
Languages
Korean
Native language
English
Intermediate
B1
Timeline
Senior Barista
KNOTTED
06.2023 - 09.2024
Waitress
Conrad Hotel
08.2022 - 06.2023
High School Diploma -
Korea Culinary Science High School
- Servies Management (SMAT) - Korea Productivity Center (KPC)
- Barista Skills Intermediate - Specialty Coffee Association (SCA).
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