Jinny Hahn

Successful Continuous Improvement Consultant with expertise in developing process improvement solutions resulting in better efficiency, safety and quality. Focused on reducing waste by implementing changes in processing based on lean methodology. Driven to monitor performance improvements by developing metrics and tracking systems.

• Oversee multiple initiatives designed to advance continuous improvement and profitable growth
• Automation programs marrying internal processes and new AI & otherwise technology platforms
• Collaborate with stakeholder groups across the organization to ensure business and technology alignment
• Lead change management of multiple facets to ensure compliance and success of projects
• Perform quality assurance, system integration and user acceptance testing facilitating on-time for new implementation launches
• Lead development, documentation, training, communication, KPI assessments with multiple teams
• Attain deployment area knowledge of all workforces within BC Lower Mainland, Island, and Interior
• Successfully built rapport with internal and external stakeholders
• Consistently meet/exceed metrics, receive regular commendations from clients and colleagues
• Prime for all email communication to floor for engagement committee
• Coordinated proactively the creation of a database of regular delivery clients, tax-exempt government branches/resale businesses, and international consulates
• Successful weekly preparation and communication of internal sales audit packages with head office
• Supervised daily upkeep of high-value business accounts to meet sales targets and customer satisfaction