Jinnel Quintin
Brampton
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
Work History
Administrator
Teknion Furniture Systems
01.2018 - Current
- Assisted in daily administrative tasks, ensuring efficient office operations.
- Supported data entry and document management to maintain organized records.
- Collaborated with team members to streamline communication processes.
- Handled incoming correspondence and directed inquiries to appropriate personnel.
- Maintained a clean, orderly workspace to support operational efficiency.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Optimized supply chain logistics for office supplies, avoiding stockouts and excess inventory.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Observed packing operations to verify conformance to specifications.
- Frequently inspected production area to verify proper equipment operation.
Assistant Manager
Allen Express
2015 - 2017
- Analyzed sales data to identify trends, informing strategic decision-making for inventory management.
- Managed scheduling and resource allocation, optimizing productivity within the department.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Assistant Manager
Nuyu
2010 - 2014
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Managed visual merchandising strategies to enhance product presentation and drive sales.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
Education
Business Administration And Management
Seneca College
Toronto01-2012
Skills
- Data entry
- Conflict resolution
- Attention to detail
- Recordkeeping and file management
- Time management
- Relationship development
- Problem-solving
- Bookkeeping
- Budget management
- Resourceful and analytical
- Multiple priorities management
- Payroll administration
- Decision-making
Timeline
Administrator
Teknion Furniture Systems
01.2018 - Current
Assistant Manager
Allen Express
2015 - 2017
Assistant Manager
Nuyu
2010 - 2014
Business Administration And Management
Seneca College