Experienced with providing outstanding guest service in hospitality setting. Utilizes strong interpersonal skills to ensure welcoming and efficient dining experience. Track record of maintaining collaborative and adaptable approach to meet dynamic customer needs.
Work History
Hotel Waiter
Luoyang Christian's Hotel
06.2019 - 09.2019
Collected room deposits, fees, and payments.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Facilitated smooth communication between various hotel departments by relaying relevant information in a timely manner.
Managed lost and found items to assist guests with retrieving belongings.