Jingya(Gina) Sun
Toronto,Canada
Summary
PMP and Scrum Master certified IT Specialist with 4+ years working experience on Business System Analysis, Software Testing, Agile Project Management, and Data Engineering, etc. Proven record of managing data analytical projects for large scale corporations and delivering Guidewire InsuranceSuite implementation products in Deloitte and Capgemini consulting firms. With master’s degree in computer science, Gina is equipped with strong problem-solving skills and analytical skills. She is highly-motivated and thrives in fast-pacing environment. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced [Type] Analyst knowledgeable about statistical analysis and proficient in [Software]. Bringing [Number] years of experience in [Industry] field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Product Solution Analyst
IESO
Toronto, Canada
08.2023 - Current
- Collaborated with IT Subject Matter Expert team to understand product requirements and developed comprehensive test plans accordingly, resulting in a 30% improvement in overall testing accuracy
- Conducted functional, integration, and regression testing to validate software functionality and performance, ensuring the delivery of high-quality products
- Designed and executed ETL test cases, utilized automation tool Tosca, identified defects, and worked closely with developers to ensure timely resolution, which successfully led the implementation of reducing testing time by 40%.
Digital Product Owner
Capgemini
Shanghai, China
02.2022 - 11.2022
- Led the product enhancement development and implementation of cloud data management solutions, applying Agile principle and frameworks
- Successfully delivered major product features in 6 sprints
- Collaborated with cross-functional teams, including developers, data engineers, and business analysts, to define and prioritize features, user stories, and product backlogs
- Participated in agile development processes, contributing to sprint planning and daily stand-ups
- Conducted regular sprint planning, review sessions, and retrospectives, practicing Agile methodology to be adaptable in change, improving the overall quality and reliability of delivered features
- Worked closely with stakeholders to understand business requirements and translated non-technical requirements to implementable product functions, ensuring the alignment with business goals and objectives
- Coached junior team member in Agile best practice, using Kanban, JIRA as a certified scrum master.
Senior Business System Analyst/Functional Test Lead
Deloitte
Halifax, Canada
12.2020 - 02.2022
- Designed and delivered overall testing management strategy for small business insurance quote and bind products, established testing process and defined quality standards
- This testing management plan analyzed system components, identified essential testing phases and stakeholders' responsibilities during SDLC
- Provided guidance on User Acceptance Testing design and execution for both internal and external teams, based on the strong knowledge of Guidewire PolicyCenter, BillingCenter and Digital Portal, which supported stakeholders to achieve success in business sign-off
- Managed system issues by evaluating defects severity, allocating required resources, and tracking defects delivery progress and status on a daily basis
- Zero Severity 1 and Severity 2 defects remained when project go-live
- Coached 3 quality assurance analysts on test cases designing, writing, and executing with Zephyr Test Management System as an experienced quality assurance engineer, averaging 50 test cases per user story
- Utilized automated tools Kalaton, resulting in a 30% improvement in testing speed
- Deployed latest system releases using AWS CI/CD pipelines to QA and Prod environment on a daily basis
- Delivered project status reporting and defects/issues management reporting on a weekly basis.
Quality Assurance Engineer
Deloitte
Halifax, Canada
04.2020 - 12.2020
- Performed as a key member in finding and analyzing gaps between client defined requirements and system design, as well as providing clarifications of the requirements to internal development team
- Conducted end-to-end testing, utilized Browserstack to execute test cases on device simulators
- Reported project progress and status updates directly to project manager, tech lead and client on weekly meetings with stakeholders of 8-12
- Led team members to valid and resolve issues reported by clients and logged on Jira, ensuring 100% accuracy and client satisfaction
- Arranged system down time for new releases deployment to accommodating teams from India and UK using different timezone
- In order to minimize the impact on global team work
- Monitored incidents dashboard and dealt with incidents raised by client during product warranty to developers promptly
- 100% incident tickets were resolved within 4 hours.
Business System Analyst
Deloitte
Halifax, Canada
03.2019 - 04.2020
- Collaborated with business partners to elicit, prepare, and document UI/UX requirements in BDD format, ensuring the accuracy of product features development
- Communicated from both technical and non-technical perspectives to perform as a liaison between business partners and development team
- All stories were signed off successfully in 8 sprints
- Created and execute UAT testing
- In total, delivered over 600 test cases
- Supported project manager in hosting scrum meetings facilitating Agile practices, and driving successful cross-functional collaboration.
Education
Master of Applied Computer Science -
Dalhousie University
05.2019
Bachelor of Engineering, major in Information Security -
Northeastern University
06.2017
Skills
- Oracle SQL Developer, PostgreSQL, IBM DB2
- SQL, Java, Selenium, Python
- JIRA, Confluence, Kanban, Guidewire InsuranceSuite, HP ALM, Zephyr, Microsoft PowerBI, Teams, Jenkins, BrowserStack, Tricentis qTest, Tricentis Tosca, AWS, Azure
Certification
- Project Management Professional(PMP)
- Certified Scrum Master(CSM)
- Guidewire Specialist Certification - PolicyCenter 10.0 Configuration
- AWS Certified Cloud Practitioner
- Microsoft Azure Data Fundamentals
- Mendix Rapid Developer Certification
Timeline
Product Solution Analyst
IESO
08.2023 - Current
Digital Product Owner
Capgemini
02.2022 - 11.2022
Senior Business System Analyst/Functional Test Lead
Deloitte
12.2020 - 02.2022
Quality Assurance Engineer
Deloitte
04.2020 - 12.2020
Business System Analyst
Deloitte
03.2019 - 04.2020
Master of Applied Computer Science -
Dalhousie University
Bachelor of Engineering, major in Information Security -
Northeastern University
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