Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Jing Wen Yuan

Customer Service
Vancouver

Summary

Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience
1
1
Certification
3
3
Languages

Work History

Restaurant Waiter

Golden Ocean Seafood Restaurant
03.2021 - 01.2024
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas for optimal guest experience.

Restaurant Server

Corner 23 Restaurant
08.2017 - 07.2023
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.

Skills

    Service Quality

    Order Taking

    Table Setting

    Food presentation

    Food safety awareness

    Food service delivery

    Cash Handling

    Safe Food Handling

    Food safety understanding

Certification

Food Safety Certificate

Timeline

Restaurant Waiter

Golden Ocean Seafood Restaurant
03.2021 - 01.2024

Restaurant Server

Corner 23 Restaurant
08.2017 - 07.2023

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Jing Wen Yuan Customer Service