Jingky Soloriano
North York,Canada
Summary
Enthusiastic Store Team Member focuses on exceptional customer service by greeting customers, assisting with store inquiries and ringing purchases using POS system. Participates in proactive team efforts to achieve departmental and company goals. Works to deliver positive customer experiences in clean, well-maintained store.
Overview
5
5
years of professional experience
Work History
Store Team Member
Pumpernickel's
06.2023 - Current
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
- Ensured compliance with all company policies related to safety, security, health regulations, resulting in fewer incidentsinjuries.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Boosted sales with effective product recommendations based on customer needs and preferences.
- Developed strong relationships with regular customers which increased return visits.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
Service Crew
Jollibee Food Corporation
10.2020 - 05.2021
- Responsible for presenting menus to patrons
- Takes orders and answers questions on meal items
- Makes recommendations and serves food/beverages to customers
Crew
Tim Hortons
02.2020 - 10.2020
- Operating cash registers and other restaurant equipment like coffee makers
- Communicating with customers and resolving disputes when needed
- Refilling napkin, condiment, and utensil dispensers
- Washing dishes and kitchen utensils
Education
Medical Office Administration -
Anderson College
North York, Toronto12.2022
Certificate in Information Technology -
New Lucena Polytechnic College
Iloilo04.2012
Skills
- Good communication skills
- Teamwork
- Reliable
- Proficient in MS office (Word, Excel and PowerPoint)
- Multitasking
- Cleanliness and hygiene
- Reliability and punctuality
- Workplace Safety
Timeline
Store Team Member
Pumpernickel's
06.2023 - Current
Service Crew
Jollibee Food Corporation
10.2020 - 05.2021
Crew
Tim Hortons
02.2020 - 10.2020
Medical Office Administration -
Anderson College
Certificate in Information Technology -
New Lucena Polytechnic College