Jingfeng (Harry) He
Saskatoon,SK
Summary
Dynamic professional with a proven track record in online sales growth and sales floor management, notably at Amazon Online Store. Excelled in enhancing user experience and managing seasonal promotions, boosting customer satisfaction. Skilled in sales techniques application and adept at fostering team efficiency. Demonstrates a unique blend of technical proficiency and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Salesperson
Myself
05.2022 - Current
- Identified and sourced high-demand products from international markets to meet client needs, ensuring product authenticity and timely delivery.
- Built and maintained strong relationships with clients by providing personalized service, tailored product recommendations, and prompt communication.
- Coordinated with suppliers and handled logistics to ensure smooth delivery processes, resolving any issues in customs, shipping, or product quality efficiently.
- Kept up-to-date with market trends and product knowledge to provide informed recommendations, increasing customer satisfaction and loyalty.
- Met or exceeded monthly sales targets, leveraging effective marketing and customer service strategies to drive repeat business and referrals.
Intern- HR Assistant
Alibaba Cloud
06.2024 - 08.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated in workshops and presentations related to projects to gain knowledge.
Online Store Partners
Amazon Online Store
03.2022 - 08.2024
- Managed seasonal promotions effectively by planning ahead for product availability and adjusting marketing tactics accordingly.
- Addressed customer concerns promptly, resolving issues efficiently to maintain high satisfaction ratings.
- Managed inventory levels to ensure timely fulfillment of customer orders and reduced stockouts.
- Enhanced site search functionality for easier product navigation and better user experience.
Education
B.Comm. - Marketing
University of Saskatchewan
Saskatoon, SK04-2025
Skills
- Sales Techniques Application
- Online Sales Proficiency
- Online Sales Growth
- Customer Engagement
- Customer Relationship Building
- Customer care
- Product marketing
- E-commerce strategy
- Trade show coordination
- Research methods
- Data collection processes
- Google Analytics
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Intern- HR Assistant
Alibaba Cloud
06.2024 - 08.2024
Salesperson
Myself
05.2022 - Current
Online Store Partners
Amazon Online Store
03.2022 - 08.2024
B.Comm. - Marketing
University of Saskatchewan
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