Summary
Work History
Education
Skills
Timeline
Generic

Jing Zheng

Oshawa,ON

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Work History

Food Court Attendant

Orient Retreat Spa
  • Greeted customers and provided them with menus.
  • Assisted in taking orders, handling payments and delivering food to customers.
  • Maintained cleanliness of the food court by wiping tables, sweeping floors and disposing of trash.
  • Replenished supplies such as napkins, utensils, condiments and beverages for customers.
  • Stocked shelves with a variety of products including snacks, drinks and other items available at the food court.
  • Prepared salads, sandwiches, wraps and other light meals according to recipes.
  • Cleaned kitchen equipment such as blenders, fryers and grills after each shift.

Receptionist

Acupuncture and Herbal Clinic
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

Food Court Attendant

Bourbon Street Grill
  • Greeted customers and provided them with menus.
  • Assisted in taking orders, handling payments and delivering food to customers.
  • Maintained cleanliness of the food court by wiping tables
  • Informed customers about daily specials and promotions.
  • Answered customer inquiries regarding menu items, prices, ingredients and preparation methods.
  • Monitored the quality of all food served to ensure it met standards set by management.
  • Operated cash registers accurately while processing payments from customers.
  • Organized storage areas to ensure efficient access to inventory items.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Wait Staff Member

Mandarin
  • Greeted and welcomed customers, providing them with menus.
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Delivered food items to customers at their tables in a friendly, courteous manner.
  • Answered questions about menu selections and made recommendations when requested.
  • Performed opening and closing duties such as restocking supplies, cleaning floors.
  • Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Wait Staff Member

Emerald Chinese Restaurant
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Performed opening and closing duties such as restocking supplies, cleaning floors.
  • Prepared tables by setting up linens, silverware and glassware.
  • Took beverage orders from patrons and served drinks promptly.
  • Delivered food items to customers at their tables in a friendly, courteous manner.
  • Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
  • Cleared dishes between courses and after guests finished dining.
  • Cleared table and bussed dishes to allow for quick setups.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.

Wait Staff Member

Confucian Restaurant
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Filled condiments and napkin containers during slack periods.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Served food and beverages to patrons and con
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Trained new employees to perform duties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Education

Studied in The University For Half A Year. Then My Family Asked Me To Leave The School - Data Management And Analytics

University of Toronto
1265 Military Trail, Scarborough, ON M1C 1A4
06-2012

Skills

  • Organization and Time Management
  • Multitasking
  • Attention to Detais
  • Teamwork and Collaboration

Timeline

Studied in The University For Half A Year. Then My Family Asked Me To Leave The School - Data Management And Analytics

University of Toronto

Food Court Attendant

Orient Retreat Spa

Receptionist

Acupuncture and Herbal Clinic

Food Court Attendant

Bourbon Street Grill

Wait Staff Member

Mandarin

Wait Staff Member

Emerald Chinese Restaurant

Wait Staff Member

Confucian Restaurant

Similar Profiles

  • Emiliano Bernardi

    Emiliano BernardiEmiliano Bernardi

    Conductor at Orient Express SpaConductor at Orient Express Spa

    View Profile
  • Megan Eriksen

    Megan EriksenMegan Eriksen

    Talent Acquisition Manager at Hiatus Spa + RetreatTalent Acquisition Manager at Hiatus Spa + Retreat

    View Profile
  • Shawna Forsyth

    Shawna ForsythShawna Forsyth

    Front of House Manager at Northumberland Heights Wellness Retreat and SpaFront of House Manager at Northumberland Heights Wellness Retreat and Spa

    View Profile
Jing Zheng