JING WANG

Richmond,BC

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

years of professional experience

Work History

Supervisor

Thai Green Elephant Restaurant

01.2023 - 11.2024

Worked with POS system to place orders, and manage bills.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Handle 40+ take-out calls per day, providing exceptional customer service and completing orders very efficiently
During a restaurant's peak time, providing quick and attentive service.
Trained and mentored new servers in serving dine in, answer orders by phone.
Supervise and order supplies required for meal packing.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Bartender

Shake It Bubble Tea

01.2021 - 02.2023

Served high customer volumes during special events, nights, and weekends.
Exceptional multitasking skills and can work alone under pressure
Able to learn quickly and efficiently in a fast-paced environment
Accurately and efficiently mixing tea base, milk, sweeteners and toppings under over fifth receipts.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

Bachelor of Arts - Economics, Business Minor

University of Victoria , Victoria, BC

01-2023

Achieve A grade of elective financial courses

Skills

Language: Advance in English, Fluent in Mandarin
Excellent managing time and works
Microsoft Office Suite (Word, Excel and Powerpoint)
Customer service

Coaching and mentoring
Training and mentoring
Inventory control

Timeline

Supervisor - Thai Green Elephant Restaurant

01.2023 - 11.2024

Bartender - Shake It Bubble Tea

01.2021 - 02.2023

University of Victoria - Bachelor of Arts, Economics, Business Minor