Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jine Asmara

Scarborough,ON

Summary

A hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

2
2
years of professional experience
1
1
Certification

Work History

SENIOR CREW MEMBER

MC DONALDS CORPORATION
Toronto, Ontario
08.2022 - Current
  • Handled difficult customers and resolved their issues effectively.
  • Demonstrated unwavering professionalism in all interactions.
  • Engaged in attentive listening, showed understanding of customers' situations, and offered customized resolutions.
  • Trained new hires as a crew trainer in the Beverage and Dessert as Production (BDAP) department.
  • Provided training on safety equipment and procedures in accordance with FAA standards.
  • Maintained consistently high levels of productivity and quality in operations.

Cashier

Golden Mile Mall
Toronto, Ontario
01.2023 - 03.2024
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.

Education

Skills

  • LEADERSHIP
  • FAST LEARNER
  • TEAMWORKER
  • TIME MANAGEMENT
  • PROBLEM-SOLVING
  • ADAPTIBILTY
  • COMMUNICATION
  • FLEXIBLE
  • CUSTOMER SERVICE
  • CRITICAL THINKING
  • FAA Regulations
  • Customer Service
  • Crew Coordination
  • Food and beverage preparation
  • Schedule Management
  • Marketing
  • Sales expertise
  • Guest Services
  • Company policy adherence
  • Company culture and values
  • Brand Promotion
  • Training and coaching
  • Report Generation
  • Relationship Management
  • Safety Procedures
  • Administrative tasks

Languages

English
Full Professional
Bengali
Full Professional

Certification

  • I have been certified in O'Levels which is General Certification in Education (GCE) from United Kingdom.
  • I have been successfully certified by A'Levels which is International General Certificate of Secondary Education (IGCSE) from United Kingdom.

Timeline

Cashier

Golden Mile Mall
01.2023 - 03.2024

SENIOR CREW MEMBER

MC DONALDS CORPORATION
08.2022 - Current

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Jine Asmara