Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Manager
Funtastic forest
06.2023 - Current
Responsible for opening and closing operations of the facility, ensuring smooth transitions and adherence to schedule
Manage daily facility maintenance tasks to uphold cleanliness and operational standards
Coordinate and supervise staff to maintain productivity and ensure tasks are completed according to plan
Monitor inventory levels and ensure adequate supplies are available for daily operations
Oversee event planning and execution, including inquiry handling, booking, and setup for birthday parties and other events
Provide customer service, including handling inquiries, addressing customer concerns, and ensuring a positive experience for guests.
managed events with over 250 + guests
Journalist/ Editor - Administrator
Si News
01.2020 - Current
General Manager of the paper responsible for recruiting advertisement and subscribers, meeting monthly quotas, as well as dealing with advertisers on a daily basis
Interpreting from and to Turkish, Kurdish to English (setting up meetings with customers and businesses and translating for their needs, phone calls, processing emails, greetings customers and addressing their needs and concerns
Coordinating news in multiple languages; English, French, Persian, Arabic, Kurdish, and Turkish
Organizing office documents and newspaper archives, coordinating meetings, interviews, events and other appointments.
Sales Associate
GameStop
06.2022 - 05.2023
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
High School Diploma -
Woodbridge College
Woodbridge, ON
01.2023
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Policy Implementation
Customer Service
Adaptability and Flexibility
Positive Attitude
Certificationsandeducation
O.S.S.D woodbridge college
CPR First Aid Training
Pre-employment training YMCA
G license
Languages
English
Native or Bilingual
Turkish
Limited Working
Volunteerhistory
Canadian Kurdish Community Centre, 1290 Finch Ave W #7, Toronto, ON, M3J 3K3, 250+ Volunteer hours, Event Management: Coordinated and executed community events, managing logistics and collaborating with team members., Culinary Services: Prepared authentic Kurdish cuisine, ensuring quality and receiving positive feedback from attendees., Event Hosting: Fostered inclusivity and cultural understanding as event host, facilitating communication and addressing inquiries.