Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Languages
Volunteerhistory
Languages
References
Timeline
Generic

Jindar Ciyayi

Concord,Canada

Summary

Dynamic professional with a strong work ethic and exceptional communication skills, known for quickly adapting to new challenges. Proven ability to collaborate effectively within teams while driving organizational success. Goals centered on leveraging core competencies to make impactful contributions in a fast-paced environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Journalist/ Editor - Administrator

Si News
Toronto
01.2020 - Current
  • Company Overview: Toronto
  • General Manager of the paper responsible for recruiting advertisement and subscribers, meeting monthly quotas, as well as dealing with advertisers on a daily basis
  • Interpreting from and to Turkish, Kurdish to English (setting up meetings with customers and businesses and translating for their needs, phone calls, processing emails, greetings customers and addressing their needs and concerns
  • Coordinating news in multiple languages; English, French, Persian, Arabic, Kurdish, and Turkish
  • Organizing office documents and newspaper archives, coordinating meetings, interviews, events and other appointments
  • Toronto

Front Desk Associate

Fuzion Fitness
Concord, Ontario
08.2024 - 01.2025
  • Verified customer credit to establish payment method for accommodations.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Reviewed accounts to assess open charges and answer customer questions.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Conducted routine inspections of front desk area to ensure cleanliness and neatness at all times.
  • Monitored lobby activity throughout shift to ensure safety of guests and staff members.
  • Maintained daily records of all transactions, including payments and cancellations.
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Verified and collected client payments.
  • Utilized problem-solving skills to resolve customer complaints in an efficient manner.

Assistant Manager

Funtastic forest
06.2023 - 08.2024
  • Responsible for opening and closing operations of the facility, ensuring smooth transitions and adherence to schedule
  • Manage daily facility maintenance tasks to uphold cleanliness and operational standards
  • Coordinate and supervise staff to maintain productivity and ensure tasks are completed according to plan
  • Monitor inventory levels and ensure adequate supplies are available for daily operations
  • Oversee event planning and execution, including inquiry handling, booking, and setup for birthday parties and other events
  • Provide customer service, including handling inquiries, addressing customer concerns, and ensuring a positive experience for guests
  • Managed events with over 250 + guests

Sales Associate

GameStop
06.2022 - 05.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
  • Built relationships with customers to encourage repeat business
  • Managed returns, exchanges and refunds in accordance with store policy
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Prepared merchandise for sales floor by pricing or tagging
  • Helped customers locate products and checked store system for merchandise at other sites
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction

Education

High School Diploma -

Woodbridge College
Woodbridge, ON
01.2023

Skills

  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Customer Service
  • Adaptability and Flexibility
  • Positive Attitude
  • Graphic design
  • Content creation
  • Deadline management
  • Writing and editing
  • Foreign language fluency

Websites

Certification

  • O.S.S.D Woodbridge College
  • CPR First Aid Training
  • Pre-employment training YMCA
  • G license

References

References available if needed

Languages

  • English, Native or Bilingual
  • Turkish, Limited Working

Volunteerhistory

Canadian Kurdish Community Centre, 1290 Finch Ave W #7, Toronto, ON, M3J 3K3, 250+, Event Management, Coordinated and executed community events, managing logistics and collaborating with team members., Culinary Services, Prepared authentic Kurdish cuisine, ensuring quality and receiving positive feedback from attendees., Event Hosting, Fostered inclusivity and cultural understanding as event host, facilitating communication and addressing inquiries.

Languages

Turkish
Professional

References

References available upon request.

Timeline

Front Desk Associate

Fuzion Fitness
08.2024 - 01.2025

Assistant Manager

Funtastic forest
06.2023 - 08.2024

Sales Associate

GameStop
06.2022 - 05.2023

Journalist/ Editor - Administrator

Si News
01.2020 - Current

High School Diploma -

Woodbridge College

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Jindar Ciyayi