Summary
Overview
Work History
Education
Skills
Timeline
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Jinda Bay-An

325-9411 Glendower Drive,Richmond, BC

Summary

I am a seasoned customer-focused associate with over 5 years of experience dedicated to providing quality service and making customers feel welcome in any given environment. I am a situationally aware employee who is dedicated to supporting my peers, a productive work environment, and maintaining the safety of others. I attended Kwantlen Polytechnic University and earned my Bachelor's degree in Criminology. I hope to strengthen my knowledge in a workplace related to my field of study.

Overview

7
7
years of professional experience

Work History

Brand Associate

04.2019 - Current
  • Carried a high-level product knowledge and provided recommendations to customers to drive sales
  • Built customer loyalty by providing assistance and ensured that help was always available when needed
  • Accurately handled all types of POS cash transactions including sales, returns, price adjustments, and exchanges
  • Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.

Asset Protection Associate

Old Navy
06.2023 - Current
  • Stayed up-to-date on quarterly Asset Protection focuses
  • Improved store safety for employees and customers through regular risk assessments and hazard identification.
  • Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
  • Reported incidents of theft in a swift manner to allow my manager to log the time of the incident(s) and inform our AP officers

OMNI Lead

Old Navy
06.2020 - 01.2021
  • Responsible for handling, picking, processing, and packaging online orders
  • Maintained a 45 UPH as per Old Navy standards

Artisan

Rosemary Rocksalt
11.2017 - 01.2019
  • Prepared bagel sandwiches and other goods while adhering to the six-minute time limit food preparation for customers
  • Worked effectively with fellow staff in the fast-paced environment.
  • Provided adequate customer service to all the customers who entered the establishment
  • Had knowledge and operated electrical appliances, the meat slicer, and fryer
  • Ensured that the food station and appliances were deep-cleaned at the beginning and end of the day

Education

Bachelor of Arts, Degree - Criminology

Kwantlen Polytechnic University
Richmond, Surrey
04.2024

GED -

Matthew McNair Secondary School
Richmond, BC
06.2019

Skills

  • Strong Communication and Interpersonal Skills
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Fast typing speed
  • Team Training
  • Multitasking Abilities
  • Excellent Written and Verbal Communication

Timeline

Asset Protection Associate

Old Navy
06.2023 - Current

OMNI Lead

Old Navy
06.2020 - 01.2021

Brand Associate

04.2019 - Current

Artisan

Rosemary Rocksalt
11.2017 - 01.2019

Bachelor of Arts, Degree - Criminology

Kwantlen Polytechnic University

GED -

Matthew McNair Secondary School

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Jinda Bay-An