Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jinal Patel

Regina,SK

Summary

Goal-oriented and detail-oriented computer Network Engineer , seeking a challenging role to further develop my skills in network design, optimization, and automation, and contribute to the success of a forward-thinking organization.

Overview

8
8
years of professional experience

Work History

E-commerce Manager

Canadian tire (south)
Regina
10.2021 - Current
  • Oversaw inventory management processes including product selection, pricing, ordering & fulfillment.
  • Analyzed customer feedback and implemented strategies to improve the user experience of customers.
  • Managed inventory levels by monitoring stock levels and ordering new items when necessary.
  • Maintained accurate records of orders placed online.
  • Provided technical support related to e-commerce issues such as order processing or product availability inquiries.
  • Managed the day-to-day operations of the e-commerce platform, including product management, website content updates and customer service.
  • Resolved customer complaints regarding sales and service.

Customer Service Associate

Walmart super centre
Cornwall
09.2019 - 02.2020
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Provided product recommendations based on customer needs.
  • Resolved customer inquiries in a timely manner.
  • Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
  • Performed additional duties as assigned by management team.

Intern

Infobizzs Solution
, India
08.2016 - 09.2017
  • Prepared reports summarizing project progress and results for management review.
  • Helped maintain applicant tracking systems and recruiting metrics.
  • Maintained accurate records of all activities performed throughout internship period.
  • Identified needs of customers promptly and efficiently.
  • Organized client meetings to provide project updates.

Education

Computer networking & technical support -

St. Lawrence college
Cornwall
08.2019

Bachelor of computer science & engineering -

Babaria institute of technology
Vadodara
06.2016

Skills

  • Microsoft office, Excel, Word, Power Point
  • Network troubleshooting
  • Linux
  • Ethernet
  • Google Analytics
  • Product Management
  • Order Fulfillment
  • Search Engine Optimization
  • Website optimization
  • Problem-solving abilities
  • Teamwork and Collaboration
  • Data Analytics

References

References available on request.

Timeline

E-commerce Manager

Canadian tire (south)
10.2021 - Current

Customer Service Associate

Walmart super centre
09.2019 - 02.2020

Intern

Infobizzs Solution
08.2016 - 09.2017

Computer networking & technical support -

St. Lawrence college

Bachelor of computer science & engineering -

Babaria institute of technology

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Jinal Patel