Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jin Moua

Roseville

Summary

Dynamic and dependable professional with extensive experience in customer service and loss prevention at Ross Dress for Less. Proven ability to enhance store security and improve customer satisfaction through effective teamwork and problem-solving. Skilled in utilizing surveillance systems and maintaining organized environments to ensure safety and efficiency.

Overview

3
3
years of professional experience

Work History

Store Loss Prevention

Ross Dress for Less
06.2024 - 10.2024
  • Collaborated with team members to enforce safety protocols and enhance store security measures.
  • Utilized surveillance systems effectively to monitor customer activity and detect suspicious behavior.
  • Developed reports on incidents of theft or loss, aiding in strategic decision-making for improvements.
  • Ensured a safe shopping environment for customers by identifying potential safety hazards and taking corrective action.
  • Improved customer service quality by providing assistance to shoppers when needed, creating a welcoming atmosphere within the store.
  • Monitored store premises to identify and deter theft, ensuring a secure shopping environment.

Cashier

Ross Dress for Less
11.2023 - 06.2024
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries and provided product information to enhance shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
  • Handled cash, credit, and merchandise returns following company policies to minimize discrepancies.
  • Collaborated with team members to restock merchandise and manage inventory levels effectively.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Team Member

Tam's Burger
12.2022 - 10.2023
  • Provided exceptional customer service by efficiently taking orders and addressing inquiries.
  • Operated kitchen equipment, ensuring adherence to safety and cleanliness standards.
  • Collaborated with team members to maintain fast-paced workflow during peak hours.
  • Assisted in training new staff on food preparation techniques and operational procedures.
  • Maintained a positive work environment through effective communication and teamwork strategies.
  • Developed strong cooperative relationships with coworkers and managers.

Cashier

Jack in the Box
05.2022 - 11.2022
  • Supported promotional events by setting up displays and engaging customers in product offerings.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled cash, credit, and merchandise returns following company policies to minimize discrepancies.
  • Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Team Member

Wingstop
06.2021 - 10.2021
  • Monitored inventory levels, promptly reporting shortages to management for timely restocking.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

High School Diploma -

Sierra College
Rocklin, CA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Dependable and responsible
  • Organizational skills
  • Organization and time management
  • Verbal communication

Interests

  • Video Gaming
  • Playing Sports
  • Reading
  • Gym Workouts
  • Watching Movies and TV Show
  • Music


Timeline

Store Loss Prevention

Ross Dress for Less
06.2024 - 10.2024

Cashier

Ross Dress for Less
11.2023 - 06.2024

Team Member

Tam's Burger
12.2022 - 10.2023

Cashier

Jack in the Box
05.2022 - 11.2022

Team Member

Wingstop
06.2021 - 10.2021

High School Diploma -

Sierra College

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Jin Moua