Jimson Eugenio
Whitecourt,Canada
Summary
Extensive experience exceeding ten years in Sales and Services sector, concentrating on store operations and leadership roles. Proven track record in sales effectiveness and customer satisfaction, with strong capabilities in complaint resolution. Expertise in inventory control and cash management, optimizing operational workflows. Ability to cultivate teamwork and collaboration in fast-paced environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CASHIER
Dynamic Petro Canada
Whitecourt, AB
11.2024 - Current
- Registered sales by scanning items and processing cash, debit, or credit payments.
- Assisted customers with inquiries and provided exceptional service throughout transactions.
- Maintained clean counter areas and stocked shelves according to sanitation procedures.
- Checked, received, and organized new stock deliveries efficiently.
- Verified customer age by checking proper identification prior to sales.
- Wrapped or bagged merchandise for customer convenience.
- Prepared payment cheques for company suppliers accurately.
SENIOR CAFÉ STAFF
Simone's Cafe
Sta. Maria, Philippines
12.2020 - 11.2023
- Facilitated customer relations by greeting patrons and addressing inquiries promptly.
- Processed cash and online payments while ensuring order accuracy.
- Maintained organized filing systems and managed inventory for operational efficiency.
- Prepared to-go and online orders to meet customer demands.
- Assisted head cook with receiving and processing incoming food supplies.
- Prepared cold dishes, sliced meats, and prepped fruits and vegetables for service needs.
- Organized stock deliveries to maintain adequate supply levels.
- Executed cleaning and sanitizing of kitchen and dining areas according to food safety standards.
RETAIL SUPPORT SUPERVISOR
Bricolage Philippines - Mr.DIY
Urdaneta, Philippines
04.2019 - 12.2019
- Assisted Branch Manager in organizing store soft opening and grand opening events.
- Managed retail staff to enhance service delivery and customer experience.
- Recruited, trained, and mentored employees while providing constructive feedback.
- Ensured merchandise cleanliness and display readiness at all times.
- Maintained optimal inventory levels to ensure stock availability.
- Oversaw store cleanliness, adhering to health and safety protocols.
- Organized staff schedules to optimize coverage and operational efficiency.
- Coached sales staff effectively to achieve sales targets.
SALES SUPERVISOR
Payless Shoesource
Rosales, Philippines
09.2014 - 12.2018
- Served as point person for training development, sales initiatives, and store operations.
- Implemented selling strategies that exceeded sales quotas and objectives.
- Managed cash handling processes to ensure compliance with standard procedures.
- Processed customer payments through cash and credit, issuing official receipts.
- Maintained accurate inventory records and conducted quality checks on items and assets.
- Monitored actual inventory against system records to identify discrepancies.
- Oversaw merchandise handling in both display areas and stockroom.
- Cultivated strong customer relationships by addressing inquiries and complaints effectively.
SELLING SUPERVISOR
Hyperhome Corporation
Baguio City, Philippines
08.2011 - 11.2013
- Supervised RDU (Receiving and Dispatching Unit) for efficient operations.
- Conducted warehouse inspections to ensure optimal stocking and inventory management.
- Managed daily email communications with head office to address concerns.
- Created and tracked purchase orders with suppliers and buyers.
- Checked and received daily deliveries to maintain accurate stock levels.
- Inspected appliances and furniture for quality assurance prior to sales.
- Oversaw preparations in selling areas, categorizing clothing, shoes, and home furnishings.
- Monitored merchandisers' attendance while evaluating performance against sales targets.
SELLING SUPERVISOR
SM Hypermarket
Rosales, Philippines
11.2008 - 08.2011
- Ensured shelves remained fully stocked with products and effectively displayed for customers.
- Conducted thorough checks of merchandise displays in selling area and warehouse stock arrangement.
- Supervised Receiving and Dispatching Unit, ensuring proper stocking and inventory management.
- Updated pricing on fixtures, signage, shelf tags, and price tags; checked and received new deliveries.
- Monitored quality of items in fresh and frozen meat, poultry, and Rotisserie Section.
- Maintained cleanliness throughout store while assisting customers at entrances.
- Oversaw work schedules and performance evaluations of merchandisers to enhance productivity.
- Managed creation of purchase orders and followed up on orders with suppliers via phone.
Education
Bachelor of Science - Business Administration Major in Management
Baguio Colleges Foundation
Baguio City, Philippines04-2004
Skills
- Cash handling
- Point of sale
- Inventory management
- Customer service
- Sales processing
- Stock replenishment
- Team leadership
- Effective communication
- Problem solving
- Upselling techniques
- Credit and cash transactions
- Customer relations
- Work ethic and integrity
- Multitasking and organization
- Patience and empathy
- Attention to detail
- Team collaboration
- Money handling
- Reports and documents
- Time management skills
- Visual merchandising
- Retail merchandising
Certificates And Training
- Certificate of Completion - Workplace Hazardous Materials Information System (WHMIS), 07/01/25
- International English Language System (IELTS), General Training
- Sanyo Semiconductor Manufacturing Phils. Corp. - Basic Integrated Circuit Assembly (Electronic Assembler), 03/30/05
Certification
- Certificate of Completion - Workplace Hazardous Materials Information System (WHMIS), July 2025
- International English Language System (IELTS), General Training
- Sanyo Semiconductor Manufacturing Phils. Corp. - Basic Integrated Circuit Assembly (Electronic Assembler) - March 30, 2005
Languages
English
Professional
Tagalog
Professional
Affiliations
- Enjoy performing music
- Passionate on cooking
- Sports enthusiast
Timeline
CASHIER
Dynamic Petro Canada
11.2024 - Current
SENIOR CAFÉ STAFF
Simone's Cafe
12.2020 - 11.2023
RETAIL SUPPORT SUPERVISOR
Bricolage Philippines - Mr.DIY
04.2019 - 12.2019
SALES SUPERVISOR
Payless Shoesource
09.2014 - 12.2018
SELLING SUPERVISOR
Hyperhome Corporation
08.2011 - 11.2013
SELLING SUPERVISOR
SM Hypermarket
11.2008 - 08.2011
Bachelor of Science - Business Administration Major in Management
Baguio Colleges Foundation
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