Jimmy Trujillo
Los Angeles
Summary
Professional with strong organizational and multi tasking skills, as well as superior time and resource management capabilities.
Exceptional interpersonal and communication skills and hardworking nature. Proficient in exceeding guest and management expectations while performing assigned tasks.
Overview
9
9
years of professional experience
Work History
House Attendant
Ac Hotel Moxy Downtown LA
2023.01 - Current
- Contributing to team efficiency by completing assigned tasks in a timely manner, supporting colleagues when needed.
- Ensuring guest privacy through strict adherence to hotel policies and procedures regarding room entry and personal belongings handling.
- Providing exceptional customer service by responding to special requests from guests, creating personalized experiences that fostered loyalty.
- Promoting environmental conservation efforts within the hotel by following recycling guidelines and reducing waste where possible.
- Participating in regular staff meetings to stay informed about policy changes or updates pertinent to the role of House Attendant duties.
- Training new hires on housekeeping best practices, reinforcing company standards for quality assurance purposes.
- Assisting to housekeepers providing supplies for the rooms as many as they need( Towels, sheets, blankets, comforters, tissue and toilet paper).
- Polishing fixtures to achieve professional shine and appearance.
- Stripping rooms and removing trash from checkout rooms.
- Vacuuming and removing stains from carpet in the hallways.
- Upheld high standards of cleanliness throughout public areas, contributing to a welcoming atmosphere for visitors.
Housekeeping Attendant
Loews Santa Monica
2022.04 - 2023.01
- Perform all tasks assigned by management, completing daily projects assigned by manager and supervisors.
- Ensure that superior guest service is provided through fast and spotless service standards.
- Assist room attendants to ensure guest rooms are prepared efficiently.
- Make sure floors and furniture are free of stains.
- Perform housekeeping functions such as vacuuming, wiping down, and polishing steel areas.
- Clean windows from assigned rooms during the day.
- Wash and clean glasses, which are delivered to the housekeepers for the rooms.
- Deliver request by guests during the day.
Cook
Skyline Healthcare Center
2020.10 - 2022.04
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
House Attendant
Santa Monica Proper Hotel
2019.05 - 2020.09
- Perform all tasks assigned by management, completing daily, weekly, and monthly projects assigned by manager and supervisors.
- Ensure that superior guest service is provided through fast and spotless service standards.
- Assist room attendants to ensure guest rooms are prepared efficiently.
- Make sure floors, furniture, elevators and glasses are free of stains.
- Vacuum and shampoo carpets, cleaning floors, trash removal, stocking and maintaining supply rooms and other cleaning duties.
- Perform indoor and outdoor cleaning such as scrubbing restrooms, picking up garbage, cleaning windows, sweeping, mopping, etc.
- Perform housekeeping functions such as vacuuming, wiping down, and polishing steel areas.
- Deep cleaning projects on specific areas of the hotel.
- Perform different areas such as Lobby attendant, Laundry attendant and overnight house person.
- Attend request by front desk and housekeeping, supporting to other coworkers.
House Attendant
Hotel Erwin
2016.08 - 2019.05
- Perform all tasks assigned by management.
- Ensure superior guest service is provided under service standards.
- Assist room attendants to ensure rooms, picking up trash and dirty cloths from the rooms.
- Maintain clean all corridors, stairs and glasses.
- Perform indoor and outdoor cleaning such as scrubbing restrooms, picking up garbage, cleaning windows, sweeping floors.
- Perform different areas such as lobby attendant, laundry attendant, and minibar attendant.
Carpenter
SMA Builders
2016.03 - 2016.07
- Assist main carpenters and picking up trash.
Technical Support Engineer
Human Factor
2015.08 - 2016.02
- Served as primary point of contact for support relating to owned solutions and products.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Education
GED -
Los Angeles Technology Center
Los Angeles, CA03.2022
Skills
- Detail oriented
- Responsible
- Leadership
- Ability of multitask
- Quick learner
- Hardworking
- Work under pressure
- Self-starter
- Flexible
- Teamwork
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
House Attendant
Ac Hotel Moxy Downtown LA
2023.01 - Current
Housekeeping Attendant
Loews Santa Monica
2022.04 - 2023.01
Cook
Skyline Healthcare Center
2020.10 - 2022.04
House Attendant
Santa Monica Proper Hotel
2019.05 - 2020.09
House Attendant
Hotel Erwin
2016.08 - 2019.05
Carpenter
SMA Builders
2016.03 - 2016.07
Technical Support Engineer
Human Factor
2015.08 - 2016.02
GED -
Los Angeles Technology Center
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